Mall Operations Leader: Tenant Experience & Compliance

Confidential Jobs; Riyadh Region; On-site; SAR 201,000 - 312,000; Full time

Job summary

Confidential Jobs in the Riyadh region is seeking an experienced Mall Operations Manager to oversee daily mall operations, ensure a safe, clean and well-maintained environment, and coordinate with multiple departments and service providers.

You will supervise tenant relations, monitor contract compliance, and coordinate onboarding for new tenants, while leading teams and handling emergencies, health and safety compliance, and vendor coordination under pressure.

Qualifications

• Bachelor's degree in a relevant field (Business Administration/Operations/Facility Management).
• 3–5 years of experience in operations supervision, mall operations, facilities or property management.
• Experience supervising teams and coordinating daily operations.
• Good knowledge of health, safety, and compliance requirements.
• Proficiency in English; strong leadership and interpersonal skills.

Responsibilities

• Oversee and coordinate daily mall operations and ensure a safe, clean, and well-maintained environment.
• Prepare operational schedules and coordinate with departments and service providers.
• Conduct inspections of vacant premises and ensure tenant compliance with policies.
• Handle tenant and customer complaints and coordinate maintenance.

Skills

Team supervision

Health & safety

English proficiency

Communication

Problem solving

Education

Bachelor's degree in Business Administration

Operations Management

Facility Management

Job description

Confidential Jobs in the Riyadh region is seeking an experienced Mall Operations Manager to oversee daily mall operations, ensure a safe, clean and well-maintained environment, and coordinate with multiple departments and service providers.

You will supervise tenant relations, monitor contract compliance, and coordinate onboarding for new tenants, while leading teams and handling emergencies, health and safety compliance, and vendor coordination under pressure.