Luxury Store Manager: Elevate VIP Experiences & Omnichannel

Chalhoub Group; Riyadh; On-site; SAR 300,000 - 420,000; Full time

Benefits offered by this job

Health care

Education contribution

Flexible working

Employee discounts

Job summary

Chalhoub Group in Riyadh is seeking a Store Manager to drive sales and guest experience, leading a high-performing team and ensuring adherence to brand standards and store processes.

The role emphasizes omnichannel thinking, clienteling, data-driven decisions, and collaboration with back-office teams. Fluent English is mandatory; luxury fashion and CRM experience are highly valued. Competitive benefits and growth opportunities are offered.

Qualifications

• Proven experience leading a sales team in luxury retail.
• Track record of meeting or exceeding sales targets.
• Strong clienteling skills with CRM experience.
• Fluent English and excellent communication.

Responsibilities

• Lead brand journey, communicate values to customers and staff.
• Define and execute store action plan to hit sales targets.
• Manage customer database to grow VIP relationships.
• Monitor trends and feedback with back-office.
• Balance online and offline sales channels.

Skills

Team Leadership

Sales Target Achievement

Clienteling

Communication

Fluency in English

Styling & Product Knowledge

Luxury Fashion Awareness

Tools

CRM tools

Job description

Chalhoub Group in Riyadh is seeking a Store Manager to drive sales and guest experience, leading a high-performing team and ensuring adherence to brand standards and store processes.

The role emphasizes omnichannel thinking, clienteling, data-driven decisions, and collaboration with back-office teams. Fluent English is mandatory; luxury fashion and CRM experience are highly valued. Competitive benefits and growth opportunities are offered.