Luxury Reservations Supervisor: Elevate Guest Stays

Rosewood Hotel Group; Tabuk Province; On-site; SAR 90,000 - 120,000; Full time

Job summary

Rosewood Hotel Group in Tabuk Province, Saudi Arabia is seeking a Reservations Supervisor to lead the Reservations team in delivering exceptional service. The role includes supervising daily operations, responding to booking inquiries, and ensuring all reservation processes are efficient and accurate.

Ideal candidates should have a minimum of 2 years of experience in a luxury hotel setting, strong leadership abilities, and familiarity with Opera PMS. This position is key to maintaining the hotel’s reputation for luxury service.

Qualifications

• Strong leadership skills with the ability to supervise and guide a team.
• Minimum 2 years of experience as a Reservation Agent.
• Previous experience in a luxury hotel environment.

Responsibilities

• Supervise the Reservations team ensuring exceptional service.
• Respond to telephone inquiries and convert them into bookings.
• Ensure timely processing of all reservations and payments.

Skills

Leadership

Communication

Organizational skills

Knowledge of Opera PMS

Knowledge of reservation systems

Job description

Rosewood Hotel Group in Tabuk Province, Saudi Arabia is seeking a Reservations Supervisor to lead the Reservations team in delivering exceptional service. The role includes supervising daily operations, responding to booking inquiries, and ensuring all reservation processes are efficient and accurate.

Ideal candidates should have a minimum of 2 years of experience in a luxury hotel setting, strong leadership abilities, and familiarity with Opera PMS. This position is key to maintaining the hotel’s reputation for luxury service.