Luxury Hostess: VIP Guest Care & Reservations

IHG Hotels & Resorts; Umluj; Presencial; SAR 40 000 - 52 000; Tempo integral

Resumo da oferta

InterContinental The Red Sea Resort is seeking a Hostess to create a warm welcome for guests and manage seating in a luxury dining setting. You will greet guests, manage reservations, and coordinate with the service team to ensure exceptional guest experiences.

The role requires strong communication skills, hospitality knowledge, and fluency in English. A diploma in hospitality is preferred, and the position is based on site at the resort in Umluj.

Qualificações

• Previous experience in a similar position within a hotel or luxury restaurant is preferred.
• Diploma or certificate in Hospitality Management or a related field is an advantage.
• Good communication and interpersonal skills.
• Good command of English; additional languages are an advantage.
• Knowledge of restaurant reservation systems and basic computer applications.
• Strong guest service, organizational, and problem-solving skills.
• Ability to work under pressure and maintain a professional attitude.

Responsabilidades

• Greet and welcome guests warmly at arrival and assist with seating.
• Ensure hostess station and surrounding areas are clean and ready before opening.
• Verify reservations and seating arrangements in the reservation system.
• Manage bookings, including phone, walk-ins, and special requests.
• Escort guests to tables and present menus per service standards.
• Coordinate with service team for smooth seating and guest flow.
• Provide accurate wait times and handle peak-period crowding.
• Maintain knowledge of menu, beverages, specials, and hotel facilities.

Conhecimentos

Communication skills

English proficiency

Guest service

Hospitality knowledge

Reservation systems

MS Office basics

Formação académica

Hospitality diploma/certificate

Ferramentas

Reservation software

Descrição da oferta de emprego

InterContinental The Red Sea Resort is seeking a Hostess to create a warm welcome for guests and manage seating in a luxury dining setting. You will greet guests, manage reservations, and coordinate with the service team to ensure exceptional guest experiences.

The role requires strong communication skills, hospitality knowledge, and fluency in English. A diploma in hospitality is preferred, and the position is based on site at the resort in Umluj.