Lux Floor Supervisor - Housekeeping & Guest Experience

Rosewood Hotel Group; Saudi Arabia; On-site; SAR 70,000 - 100,000; Full time

Job summary

Rosewood Hotel Group seeks a Floor Supervisor - Housekeeping to oversee cleanliness, maintenance, and presentation of guest floors and public areas in a luxury setting. You will supervise housekeeping associates, inspect rooms and floors, coordinate daily operations, and ensure adherence to LQA, Forbes and Brand standards while delivering exemplary guest service.

Maintain schedules, train staff, handle guest requests, and resolve complaints promptly, while safeguarding safety and cleanliness on

Qualifications

• Experience supervising housekeeping teams in luxury hotels.
• Strong knowledge of cleaning standards and safety procedures.
• Excellent guest-service orientation and communication skills.

Responsibilities

• Oversee cleanliness and presentation of guest floors and public areas.
• Supervise housekeeping associates and inspect rooms and floors.
• Coordinate daily operations and staff schedules.
• Ensure compliance with LQA, Forbes and Brand standards.
• Handle guest requests and resolve complaints promptly.
• Maintain safety and inventory of supplies on all floors.

Skills

Housekeeping supervision

Guest service

LQA standards

Forbes standards

Brand standards

Job description

Rosewood Hotel Group seeks a Floor Supervisor - Housekeeping to oversee cleanliness, maintenance, and presentation of guest floors and public areas in a luxury setting. You will supervise housekeeping associates, inspect rooms and floors, coordinate daily operations, and ensure adherence to LQA, Forbes and Brand standards while delivering exemplary guest service.

Maintain schedules, train staff, handle guest requests, and resolve complaints promptly, while safeguarding safety and cleanliness on