Loyalty Data Analytics and Reporting Specialist

Michael Page; Riyadh; On-site; SAR 70,000 - 90,000; Full time

Job summary

Michael Page in Riyadh, Saudi Arabia, is seeking a Loyalty Data Analytics and Reporting Specialist. The role involves analyzing consumer and usage data to enhance loyalty programs, preparing critical reports for stakeholders, and supporting promotional campaigns. Candidates should have at least 5 years of experience in data analysis, especially within the telecommunications sector, and hold a Bachelor’s degree in Engineering, Mathematics, Statistics, or Computer Science. Strong analytical skills and experience with data mining tools are crucial.

Qualifications

• Minimum of 5 years experience in data analysis and CRM.
• Experience in telecommunications and loyalty sector is advantageous.
• Must have experience in data mining tools.

Responsibilities

• Analyze consumer and usage data to provide recommendations.
• Prepare reports for various stakeholders for loyalty program evaluation.
• Support development and reporting for promotional campaigns.
• Conduct data mining for customer tiering and campaign targeting.
• Monitor partner performance indicators and feedback.
• Support preparation of the loyalty program budget.
• Oversee data quality and recommend improvements.

Skills

Data analysis

CRM systems

Analytical skills

Data mining tools

Education

Bachelor’s degree in Engineering, Mathematics, Statistics or Computer Science

Job description

Loyalty Data Analytics and Reporting Specialist

Working for this leading telecommunications operator in Riyadh, Saudi Arabia, your primary responsibilities will be:

• Analyze consumer and usage data to gain insights into consumer behaviour and to provide recommendations on how to successfully manage the company’s loyalty programs
• Prepare reports for various stakeholders such as program managers and business unit managers to evaluate the impact of the loyalty programs
• Support the development, data extraction and reporting for promotional campaigns and offers
• Conduct data mining such as customer tiering and campaign targeting
• Monitor partner performance indicators and feedback reports
• Support the preparation of the loyalty program budget
• Oversee data quality and make recommendations on how to improve data collection and management

Qualifications

• Must have a minimum of 5 years experience in data-analysis and CRM
• Experience in the telecommunications and loyalty sector is a great advantage
• Must have experience in data mining tools
• Must hold a Bachelor’s degree in Engineering, Mathematics, Statistics or Computer Science
• Must have impeccable analytical skills