Learning Ops/Automation Manager

Noon - Education for Everyone; Riyadh; On-site; SAR 279,000 - 502,000; Full time

Job summary

Noon Academy, a leading edtech platform in the Middle East, is hiring a Learning Operations / Automation Manager in Riyadh. You will manage four Design Leads and a content pipeline across science subjects, from delivery to automation, scaling with AI-driven tooling and cross-functional collaboration.

You will map processes, own the content roadmap, and lead automation initiatives to reduce manual steps while maintaining high quality and on-time delivery.

Qualifications

• 3–5+ years of people management experience.
• Background in tech or education preferred (edtech/saudi startups).
• Hands-on experience with AI tools (Claude, ChatGPT) to build AI agents or internal tools.

Responsibilities

• Lead four Design Leads and contractors; own goals, 1:1s, feedback, growth, and hiring.
• Document current lesson/asset creation processes; map automation needs.
• Design and build AI-driven workflows to automate manual steps in content production.

Skills

People management

Tech/education background

AI tools experience

Delivery in fast-paced env

Arabic language

Tools

Zapier

Make

n8n

Job description

About Noon

Radically Changing the Way People Learn!

Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.

Hear it directly from our CEO and co-founder: this Learn more about us: here

Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.

Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.

About The Role

Noon is changing how students in Saudi learn — a remote star teacher, a physical classroom, an in-room facilitator, and a content engine that has to keep up with all of it. The Learning Team owns that engine: term plans, session design, question banks, and assessments across Qudrat, Tahsili, Nafes, the National Curriculum, and our International track.

We're hiring a Learning Operations / Automation Manager to run the Sciences (Biology / Chemistry) side of it.

This is a two-phase role. In the first few months, it's a delivery and people-management job: you run four Design Leads, own the roadmap, and make the content pipeline hit its dates reliably. Once you understand how that pipeline actually works, the mandate shifts — you document how content gets built today, then design and build the AI-driven automation and tooling that removes the manual steps, so the function can scale without scaling headcount.

You will not be writing lessons — your four Design Leads do that, and they're the subject-matter experts. If you've spent your career as an individual contributor designing curriculum, this isn't your role. If you've spent it getting a team of specialists to ship reliably under pressure, and you're genuinely energised by then automating the systems you just learned to run, keep reading.

What You'll Own

• The team. Four Design Leads covering Biology (Tahsili), Chemistry (Tahsili), Science (Middle School & Nafes), and Bio & Chem (International) — plus content creators and a QA contractor. You own their goals, their 1:1s, their feedback, their growth, and hiring for the seats that are still open.
• Process mapping. Document how each Design Lead actually builds a lesson, question bank, or assessment today — inputs, tools, decision points, review cycles — so before anything gets automated, you know exactly what you're automating and why.
• The delivery plan. The science content roadmap end-to-end: what gets built, in what order, by whom, by when, across Grades 7–12 on both the National and International tracks. At any moment, you know what's on track, what's slipping, and what you're doing about it.
• The operating cadence. Capacity planning, production planning, prioritisation calls, and unblocking. You run the rituals that keep a multi-subject, multi-grade pipeline moving without weekly firefighting.
• The quality bar. Working with Learning Excellence and the Head Teachers to set design standards, review gates, and QA workflows — so quality is a repeatable process, not a heroic effort by whoever cares most.
• The feedback loop. Exit Ticket, Diagnostic, End-of-Chapter, and Learning Gain data already exist. You make it actually change what gets built next term, in partnership with Data and Learning Excellence.
• Cross-functional delivery. Head Teachers, Learning Excellence, Product, Engineering, Data, customer experience and School Ops all touch this pipeline. You're the person who makes those handoffs work.
• Scale. Build the templates, trackers, playbooks, and review rituals that let content volume grow without headcount growing in lockstep — including our move toward AI-assisted content production.
• The automation build. Once the process is mapped, design and build the AI-driven workflows and tooling — using AI agents, data pipelines, and internal tools — that remove the highest-friction manual steps in content production, and keep improving them.

What We're Looking For

Must have

• 3–5+ years managing people (5 preferred; 3 acceptable if you're exceptional elsewhere).
• Background in tech or education — ideally both. Edtech platforms, Saudi tech startups, or learning organisations that ship on a schedule.
• Hands-on experience using AI tools (Claude, ChatGPT, or similar) to actually build AI agents, skills, workflows, prototypes, or internal tools — not just using AI as an end user. You'll be doing this personally, not delegating it.
• Proven delivery in a fast-paced, ambiguous environment. Decisive, self-driven, comfortable making a call with incomplete information and owning the outcome.
• Fluent Arabic and strong professional English.
• Based in Riyadh.

Nice to have

• No-code/low-code automation tools (Zapier, Make, n8n) or basic scripting (Python)
• Certification in instructional design or e-learning
• Familiarity with Saudi national assessments — Tahsili, Qudrat, Nafes
• Experience managing distributed teams, contractors, or freelance production pools
• Comfort with data tooling, dashboards, and AI-assisted content workflows
• Experience in international or multicultural teams

Why this role

• Real scope from day one — 4 Design Leads, a contractor pool, six programs, Grades 7 through 12, both National and International tracks.
• You're building the function, not inheriting it. The seat is new. The operating system for how science content gets produced at Noon is largely yours to define.
• Short line to decisions — you report to the Head of Learning Operations and work directly with the Chief Learning Officer.
• A real scoreboard. Learning gain, exam outcomes, and delivery reliability are measurable. You'll know whether you're winning.

Noon Academy is the #1 EdTech in MENAP, on a mission to radically change the way students learn. Founded in Riyadh in 2013, we've taught over 20 million students across five countries — and today we run Noon Tracks, hybrid micro-schools where a master teacher goes live across up to 20 classrooms at once, amplified by AI and peer-to-peer learning. Never study alone.