Lead Technical Application Engineer

GE Vernova; Dammam; On-site; SAR 180,000 - 320,000; Full time

Job summary

GE Vernova is seeking a Technical Application Engineer to drive business development in the GA Market across MENAT, supporting L2 technical queries and coordinating with sales, engineering, and services in Saudi Arabia, Bahrain, and surrounding regions.

The role covers product launches, market monitoring, and regional promotional activities, with the expectation of up to 60% travel and strong English communication skills.

Qualifications

• Bachelor's degree in Electrical Engineering from an accredited university.
• 8+ years in commissioning of protection products and Grid Automation projects, with site experience.
• Experience with Protection & Automation products (UR, SR, 8 Series, MiCOM) and knowledge of competitors.
• Willingness to travel up to 60% and fluency in English.

Responsibilities

• Technical Marketing and opportunities based on installed base and market data.
• LU2 Application Support: provide technical support to clients in the region, develop customized solutions.
• Promotions, product launches, spec-in activities, exhibitions, site trials.
• Lead investigations and resolution of product problems; support actions for major issues.
• Assist Tendering and contract negotiations; monitor market and competitors.
• Provide customer support and literature needs; track firmware upgrades.

Skills

Electrical Engineering

Grid Automation

Protection & Automation

Site Testing & Commissioning

Technical Support

English fluency

Education

Bachelor's degree in Electrical Engineering

Job description

Job Description Summary

In this role, the Technical Application Engineer will be responsible for business development of GA Market, products prequalification, competitor, and GA market understanding, L2 technical support, customer intimacy with clients in Utilities, O&G, Technical session, marketing in Saudi, Bahrain and other countries within MENAT region. He will closely coordinate his activities with GE sales, engineering and services. This position will report to GA TAE Leader MENAT.

Job Description

Key Responsibilities

• Main responsibilities include but not limited to:
• Responsible and accountable for: Technical Marketing, creation of opportunities based on installed base, and market information.
• Application Support (L2): Provide technical support to clients in the region e.g. technical queries, developing customized solutions, supporting scheme engineering, analyzing field performance etc.
• Promotions & Approvals: Key role in product launches, presentations, discussions, spec-in activities, exhibitions, site trials etc. through Marketing. Implement actions necessary for product approvals based on regional strategy and priorities
• Product Problems / Non-quality Issues: Take the lead in investigating and resolving product problems reported when requested by customers (L2). Support local actions required for resolution of major non-quality issues
• Commercial (Tendering & Negotiation): Support Tendering team - Study customer’s technical & commercial requirements. Support Management during contract negotiation
• Commercial channels & Market Monitoring: Improve awareness of GA solutions. Obtain competitor data, market share, volume etc. Track evolving customer specifications & requirements.
• Product Management: Be aware of product obsoletions, new product availability etc. and provide appropriate customer support in line with regional strategy. Keep track of firmware upgrades, changes in product features etc. and participate in necessary local actions. Support customers vis‑à‑vis product literature needs.

Required Qualifications

• Bachelor's degree in Electrical Engineering from an accredited university or college.
• Minimum of 8 years of experience in commissioning of protection products, applications and / or engineering projects in Grid Automation field, as well as site experience.
• Extensive experience in Protection & Automation products (similar to EHV range like UR, SR, 8 Series, MiCOM) and good understanding of competitors’ products is required.
• Site Testing & commissioning experience is mandatory to conduct various deep analysis, demonstrations & sample installations.
• Extensive experience in Utilities, Industrial/O&G Applications (motors, generators, feeders, transformers, ATS schemes). Working experience with O&G will be definitely advantage for this profile.
  Ability and willingness to travel up to 60%, as required.
• Fluent in English languages.
• Strong written & verbal communication skills with both internal and external stakeholders.

Desired Characteristics

• Strong interpersonal and analytical skills to quickly understand and guide solutions to customer issues
• Strong problem-solving skills, with an emphasis on innovative and creative solutions that result in higher profitability, increased visibility & market penetration
• Knowledge & experience in APM, transformer monitoring & diagnostics, used in substations, power plants, industrial plants & power systems are key differentiators to this role.
• Conducting technical sessions/ training Professional experience with EHV/ HV Utility customers, Industry and oil & gas customers, EPCs, OEMs and system integrators. Testing & Commissioning experience with Industrial automation & Protection will be an added advantage.
• Proactive work style, creativity, high energy
• Participation in International Forums, Conferences, WG committee

Additional Information

Relocation Assistance Provided: Yes