Lead Systems & Database Operations Engineer

هيئة الزكاة والضريبة والجمارك; Riyadh; On-site; SAR 223,000 - 446,000; Full time

Job summary

هيئة الزكاة والضريبة والجمارك is seeking an experienced IT professional to lead database operations and systems with strong analytical skills. You will oversee daily operations, assess platforms, and drive improvements in a secure, compliant environment.

Responsibilities include mentoring junior staff, coordinating with vendors, and ensuring reliable performance across ZATCA environments through structured maintenance and incident resolution.

Qualifications

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or related field.
• Minimum 4 years of relevant IT systems and database operations experience.
• Strong knowledge of database design, operations, and ITIL/Industry standards.

Responsibilities

• Assess current ZATCA systems and database operational model; identify gaps and improvement opportunities.
• Oversee database capacity planning and alignment with project plans.
• Perform daily operations to maintain optimal system performance and reliability.
• Lead automation opportunities and develop maintenance plans in coordination with stakeholders.
• Provide escalation support and guidance to junior team members; mentor staff as needed.
• Escalate complex problems and drive resolution with responsible owners.
• Train junior staff on activities and processes to enable knowledge transfer.

Skills

Collaboration & Communication

Customer Focus

Database Design & Operations

Change & Innovation

Information Systems Knowledge

Infrastructure Management

IT Compliance

IT Operations Management

Professionalism

Results Orientation

Solving IT Incidents & Problems

Education

Bachelor’s degree in Computer Science / IT

Job description

هيئة الزكاة والضريبة والجمارك is seeking an experienced IT professional to lead database operations and systems with strong analytical skills. You will oversee daily operations, assess platforms, and drive improvements in a secure, compliant environment.

Responsibilities include mentoring junior staff, coordinating with vendors, and ensuring reliable performance across ZATCA environments through structured maintenance and incident resolution.