Key Account Specialist

Alturki Holding; Riyadh Region; On-site; SAR 107,000 - 179,000; Full time

Benefits offered by this job

Basic Salary

Housing Allowance

Transportation Allowance

Medical Insurance

Bonus/Incentives as per company policy

Job summary

Samara is seeking a customer-centric operations coordinator to support corporate rental and chauffeur services in Riyadh. You will handle client requests, coordinate bookings, and collaborate with the car team to ensure timely deliveries and high service quality.

Requirements include 2–3 years in customer service or operations, bilingual Arabic/English, and strong MS Office and booking-system experience. This on-site role offers housing and transportation allowances as part of the benefits

Qualifications

• Diploma or bachelor’s in business or related field.
• 2–3 years in customer service or operations.
• Proficiency in Arabic and English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with internal booking and reservation systems.
• Strong attention to detail and accuracy.
• Excellent communication and coordination skills.
• Strong customer focus and ability to provide excellent service.
• Effective time management and ability to prioritize tasks.
• Strong organizational and administrative skills.

Responsibilities

• Handle day-to-day requests from corporate clients for rentals and chauffeur services.
• Coordinate national bookings, deliveries, and customer follow-up with rental car team (Cash to Cash and Credit).
• Ensure service standards and client satisfaction.
• Liaise with operations and dispatch teams.
• Identify opportunities to upsell and cross-sell Sixt fleet solutions.
• Track account performance and report to Sales Management.

Skills

Customer service

Operations coordination

Bilingual Arabic/English

Microsoft Office

Booking systems

Communication

Time management

Attention to detail

Education

Bachelor’s degree in business

Diploma in business

Tools

Internal booking systems

Job description

Job Purpose To provide operational and administrative support for corporate rental and chauffeur drive services, ensuring smooth execution of client requests and efficient coordination with internal teams. The role plays a key part in maintaining service quality and client satisfaction for key accounts.

• Company

Samara

• Job Family

Business Development

• City

KSA - Riyadh

• Department

Sales

• Closing Date

31-Dec-2026

Job Purpose To provide operational and administrative support for corporate rental and chauffeur drive services, ensuring smooth execution of client requests and efficient coordination with internal teams. The role plays a key part in maintaining service quality and client satisfaction for key accounts.

Accountabilities

• Handle day-to-day requests from corporate clients for rentals and chauffeur services.
• Coordinate national bookings, deliveries, and customer follow-up with rental car team (Cash to Cash and Credit).
• Ensure service standards and client satisfaction.
• Liaise with operations and dispatch teams.
• Identify opportunities to upsell and cross-sell Sixt fleet solutions.
• Track account performance and report to Sales Management.

Qualification

• Diploma or bachelor’s in business or related field
• 2–3 years in customer service or operations
• Proficiency in Arabic and English
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with internal booking and reservation systems.
• Strong attention to detail and accuracy.
• Excellent communication and coordination skills.
• Strong customer focus and ability to provide excellent service.
• Effective time management and ability to prioritize tasks.
• Strong organizational and administrative skills.
• Ability to manage bookings, schedules, and internal requests efficiently.

Benefits

• Basic Salary
• Housing Allowance
• Transportation Allowance
• Medical Insurance
• Bonus/Incentives as per company policy