Key Account Specialist

Alturki Holding; Riyadh; On-site; SAR 78,000 - 112,000; Full time

Job summary

Alturki Holding seeks a detail-oriented operations associate to provide administrative support for corporate rental and chauffeur services. You will handle client requests, coordinate bookings, and work with operations to ensure timely deliveries and high service quality.

The role requires Arabic and English proficiency, strong coordination skills, and experience with internal booking systems. Excellent communication and organizational abilities are essential.

Qualifications

• Diploma or bachelor’s degree in business or related field.
• 2–3 years of experience in customer service or operations.
• Proficiency in Arabic and English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with internal booking and reservation systems.
• Strong attention to detail, communication, and coordination skills.

Responsibilities

• Handle day-to-day requests from corporate clients for rentals and chauffeur services.
• Coordinate national bookings, deliveries, and customer follow-up with the rental car team.
• Ensure service standards and client satisfaction.
• Liaise with operations and dispatch teams.
• Identify opportunities to upsell and cross-sell fleet solutions.
• Track account performance and report to Sales Management.

Skills

Customer service

Operations coordination

Arabic & English proficiency

Communication

Time management

Education

Diploma or Bachelor's in Business

Tools

Microsoft Office Suite

Internal booking systems

Job description

Job Purpose

To provide operational and administrative support for corporate rental and chauffeur drive services ensuring smooth execution of client requests and efficient coordination with internal teams The role plays a key part in maintaining service quality and client satisfaction for key accounts

Accountabilities

• Handle day-to-day requests from corporate clients for rentals and chauffeur services


• Coordinate national bookings deliveries and customer follow-up with rental car team


• Cash to Cash and Credit


• Ensure service standards and client satisfaction


• Liaise with operations and dispatch teams


• Identify opportunities to upsell and cross-sell Sixt fleet solutions


• Track account performance and report to Sales Management

Diploma or bachelor s in business or related field2 3 years in customer service or operationsProficiency in Arabic and EnglishProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Experience with internal booking and reservation systems.Strong attention to detail and accuracy.Excellent communication and coordination skills.Strong customer focus and ability to provide excellent service.Effective time management and ability to prioritize tasks.Strong organizational and administrative skills.Ability to manage bookings, schedules, and internal requests efficiently.