Key Account Specialist

Alturki Holding; Riyadh; On-site; SAR 78,000 - 123,000; Full time

Job summary

Alturki Holding is seeking a dedicated operations and customer service professional to support corporate rental and chauffeur drive services, ensuring smooth execution of client requests and coordination with internal teams.

The role focuses on handling corporate client requests, coordinating bookings, and maintaining service quality and client satisfaction for key accounts, with emphasis on bilingual communication and strong organizational skills.

Qualifications

• Diploma or bachelor’s in business or related field.
• 2–3 years in customer service or operations.
• Proficiency in Arabic and English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with internal booking and reservation systems.
• Strong attention to detail and accuracy.
• Excellent communication and coordination skills.
• Strong customer focus and ability to provide excellent service.
• Effective time management and ability to prioritize tasks.
• Strong organizational and administrative skills.
• Ability to manage bookings, schedules, and internal requests efficiently.

Responsibilities

• Handle day-to-day requests from corporate clients for rentals and chauffeur services.
• Coordinate national bookings, deliveries, and customer follow-up with rental car team (Cash to Cash and Credit).
• Ensure service standards and client satisfaction.
• Liaise with operations and dispatch teams.
• Identify opportunities to upsell and cross-sell Sixt fleet solutions.
• Track account performance and report to Sales Management.

Skills

Arabic

English

Communication

Coordination

MS Office

Attention to detail

Time management

Organizational skills

Education

Diploma or Bachelor's in business

Tools

Booking systems

Job description

To provide operational and administrative support for corporate rental and chauffeur drive services, ensuring smooth execution of client requests and efficient coordination with internal teams. The role plays a key part in maintaining service quality and client satisfaction for key accounts.

Accountabilities

Handle day-to-day requests from corporate clients for rentals and chauffeur services.

Coordinate national bookings, deliveries, and customer follow-up with rental car team (Cash to Cash and Credit).

Ensure service standards and client satisfaction.

Liaise with operations and dispatch teams.

Identify opportunities to upsell and cross-sell Sixt fleet solutions.

Track account performance and report to Sales Management.

Qualification

Diploma or bachelor’s in business or related field

2–3 years in customer service or operations

Proficiency in Arabic and English

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Experience with internal booking and reservation systems.

Strong attention to detail and accuracy.

Excellent communication and coordination skills.

Strong customer focus and ability to provide excellent service.

Effective time management and ability to prioritize tasks.

Strong organizational and administrative skills.

Ability to manage bookings, schedules, and internal requests efficiently.

Note: you will be required to attach the following: