Junior Retail Sales Representative - Riyadh

Alinma Bank; Saudi Arabia; On-site; SAR 70,000 - 100,000; Full time

Job summary

Alinma Bank is seeking a Retail Sales professional in Saudi Arabia to meet and exceed sales targets while delivering exceptional customer service. You will demonstrate strong product knowledge and promote offerings to drive growth.

The role emphasizes building relationships, adhering to policies, and following up with customers to ensure satisfaction and gather feedback for continuous improvement.

Qualifications

• Diploma or Bachelor's degree required.
• Up to 2 years of experience in retail sales.
• Strong communication and interpersonal skills.
• Demonstrated product knowledge.
• Ability to meet and exceed sales targets.
• Knowledge of market trends and KPIs is a plus.

Responsibilities

• Meet and exceed daily, weekly, and monthly sales targets.
• Build and maintain positive customer relationships.
• Stay updated on product knowledge.
• Resolve customer complaints promptly to maintain satisfaction.
• Adhere to company policies, ethical standards, and regulations.
• Provide timely follow-up with potential and existing customers.
• Gather and report customer feedback for product and service improvements.

Skills

Customer Service

Communication Skills

Negotiation Skills

Time Management

Active Listening

Education

Diploma degree

Bachelor's degree

Job description

Job Summary:

Retail Sales job is responsible for meeting and exceeding sales targets by providing exceptional customer service, demonstrating extensive product knowledge, and effectively promoting products.

• Achieve daily, weekly, and monthly sales targets.
• Build and maintain positive customer relationships.
• Stay updated on product knowledge.
• Resolve customer complaints promptly to maintain satisfaction.
• Adhere to company policies, ethical standards, and regulations.
• Provide timely follow-up with potential and existing customers.
• Gather and report customer feedback for product and service improvements.

Job-related Skills:

• Customer Service
• Communication Skills
• Negotiation Skills
• Time Management
• Active Listening

Knowledge:

Market Trends, Customer Behavior, Competitor Analysis, Sales Metrics and KPIs, Branding and Marketing Strategies, Retail Operations, Merchandising Principles, Loss Prevention Techniques, E-commerce Trends, Compliance and Regulatory Standards.

Educational Qualifications:

• Diploma degree
• Bachelor's degree

Years of Experience:

up to 2 years experience