Jira Admin - Riyadh, KSA

DS DeepSource; Riyadh; On-site; SAR 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Flight tickets

Job summary

DS DeepSource in Riyadh, KSA is seeking a skilled Jira Administrator to configure, manage and support our Jira platform for cross-department collaboration.

The candidate will optimize workflows, manage users and permissions, and integrate Jira with Confluence to improve team productivity. Experience with Jira Service Management and Atlassian tooling is essential.

Strong communication and training abilities will help disseminate best practices across IT and business teams.

Qualifications

• Proven experience as a Jira Administrator including Jira Service Management.
• Strong knowledge of Jira workflows, schemes, fields, permissions, and project configurations.
• Experience with Jira add-ons/plugins administration.
• Proficient in Confluence administration and Jira integration.
• Excellent communication and stakeholder management skills.

Responsibilities

• Administer and configure Jira (Cloud/Server/Data Center) and Jira Service Management projects.
• Manage Jira users, groups, permissions, and security schemes.
• Create, modify, and maintain workflows, custom fields, screens, and dashboards.
• Administer and support Confluence spaces, permissions, and content structure.
• Manage Jira add-ons and integrations to extend functionality and improve efficiency.
• Provide guidance and support to teams on best practices for using Jira and Confluence.
• Troubleshoot issues, optimize performance, and implement upgrades or patches as required.
• Develop and deliver training materials, user guides, and documentation for Jira and Confluence users.
• Collaborate with IT, project management, and business teams to ensure Jira aligns with organizational needs.

Skills

Jira Administration

Confluence Administration

Workflow configuration

User management

Atlassian tools

Tools

Jira Cloud/Server/Data Center

Confluence

Job description

Role Overview

We are seeking a skilled Jira Administrator to join our team in Riyadh, KSA. The Jira Administrator will be responsible for the configuration, management, and support of the Jira platform, enabling seamless collaboration and project tracking across departments.

The ideal candidate will have deep experience with Jira administration, a strong understanding of Atlassian products, and the ability to implement and optimize workflows to enhance team productivity.

Key Responsibilities

• Administer and configure Jira (Cloud/Server/Data Center) and Jira Service Management projects.
• Manage Jira users, groups, permissions, and security schemes.
• Create, modify, and maintain workflows, custom fields, screens, and dashboards.
• Administer and support Confluence spaces, permissions, and content structure.
• Manage Jira add-ons and integrations to extend functionality and improve efficiency.
• Provide guidance and support to teams on best practices for using Jira and Confluence.
• Troubleshoot issues, optimize performance, and implement upgrades or patches as required.
• Develop and deliver training materials, user guides, and documentation for Jira and Confluence users.
• Collaborate with IT, project management, and business teams to ensure Jira aligns with organizational needs.

Qualifications

• Proven experience as a Jira Administrator, including Jira Service Management.
• Strong knowledge of Jira workflows, schemes, fields, permissions, and project configurations.
• Experience with Jira add-ons/plugins and their administration.
• Proficient in Confluence administration and integration with Jira.
• Strong problem-solving skills and ability to troubleshoot system issues.
• Excellent communication and stakeholder management skills.
• Familiarity with Agile/Scrum methodologies is a plus.

Preferred Qualifications

• Atlassian Certified Jira Administrator (ACP-100 or ACP-600).
• Experience with scripting (e.g., Jira Automation, ScriptRunner).
• Experience in managing large-scale Jira instances.

Benefits

• Medical insurance.
• Flight tickets.