Job Description
Job Description
The successful candidate will be a key member of the Owner’s IT and Telecom Infrastructure team, responsible for overseeing the operation, maintenance, performance, and continuous improvement of the Project mission-critical Data Center and Telecom systems. The role requires strong technical expertise, leadership capabilities, and experience managing complex infrastructure operations within large-scale transportation or public infrastructure environments.
Key Roles and Responsibilities:
- Lead and oversee the operation, maintenance, and lifecycle management of the Riyadh Bus Project’s Data Center and Telecom infrastructure, ensuring high availability, reliability, and operational excellence.
- Act as the Owner’s representative for all IT and Telecom operational matters, ensuring compliance with contractual obligations, project requirements, and industry best practices.
- Manage, supervise, and provide technical direction to the IT and Telecom Operations & Maintenance (O&M) Contractor, ensuring services are delivered in accordance with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Lead a multidisciplinary team of specialists, engineers, inspectors, and technical experts responsible for monitoring and auditing the performance of IT and Telecom assets and associated maintenance activities.
- Establish and implement performance management frameworks, monitoring tools, KPI dashboards, and reporting mechanisms to measure contractor effectiveness and system performance.
- Ensure proactive maintenance strategies are implemented to maximize system availability, minimize downtime, and improve asset reliability.
- Monitor and manage telecom systems, including fiber optic networks, communication infrastructure, WAN/LAN networks, wireless systems, CCTV, passenger information systems, and other operational technologies supporting public transport services.
- Oversee Data Center operations, including servers, storage systems, virtualization platforms, backup and disaster recovery solutions, and network infrastructure.
- Ensure compliance with all applicable cybersecurity regulations, standards, and policies within the Kingdom of Saudi Arabia, including risk management, vulnerability assessments, incident response, and security audits.
- Coordinate with internal stakeholders, contractors, consultants, and government authorities to ensure seamless operation and integration of IT and Telecom systems.
- Review and approve maintenance plans, technical reports, operational procedures, and asset management documentation.
- Identify operational risks and develop mitigation strategies to ensure business continuity and uninterrupted transport services.
- Support future technology upgrades, system enhancements, and digital transformation initiatives across the project.
Qualifications and Education :
- Bachelor’s Degree in Electronics Engineering, Telecommunications Engineering, Computer Engineering, Information Technology, or a related engineering discipline.
- Professional certifications in Data Center Management, Telecommunications, Network Infrastructure, Cybersecurity, or Project Management are considered a strong advantage.
- Minimum 15 years of progressive experience in the design, operation, maintenance, and management of Data Centers and Telecom Infrastructure within large and complex environments.
- Demonstrated experience managing major infrastructure, transportation, smart city, or public-sector projects.
- Strong understanding of Data Center technologies, network architectures, telecom systems, and operational support environments.
- Sound knowledge of cybersecurity frameworks, regulations, and compliance requirements applicable in the Kingdom of Saudi Arabia.
- Experience within public transportation, metro, bus, rail, airport, or similar transit projects is highly desir able.
Mandatory Skills and Competencies:
- Strong contract and vendor management experience, including performance monitoring and enforcement of contractual obligations.
- Proven leadership and team management skills with the ability to lead multidisciplinary technical teams.
- Excellent analytical and problem-solving abilities with a data-driven decision-making approach.
- Strong attention to detail and commitment to operational excellence.
- Ability to establish and monitor KPIs, SLAs, and performance metrics.
- Excellent stakeholder management, communication, and reporting skills.
- Strong knowledge of asset management and maintenance best practices.
- Effective risk management and business continuity planning capabilities.
- Excellent written and verbal communication skills in English.
- Arabic language proficiency would be considered an added advantage.
Preferred Experience :
- Experience in Bus Rapid Transit (BRT), Metro, Rail, Smart Mobility, or Intelligent Transportation Systems (ITS).
- Familiarity with international standards and best practices related to Data Centers, Telecommunications, Cybersecurity, and Public Transport Infrastructure.
Worker Type
Employee
Job Type
Regular
At AtkinsRéalis_, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.