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A major educational institution in the Riyadh Region seeks an IT Solutions Delivery Manager to oversee client-facing technology services. The role involves improving service delivery, managing service quality, and ensuring compliance with SLAs. Ideal candidates should have a strong background in IT service management and possess impressive leadership skills. This position offers an opportunity to work in a dynamic environment, fostering collaboration across teams.
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Summary: A Service Delivery Manager position is available in Riyadh to oversee client-facing technology services and improve service delivery. Responsibilities include managing service quality, ensuring SLA compliance, and collaborating with cross-functional teams. Ideal candidates have a background in IT service management and strong leadership skills.