IT Manager

Kerten Hospitality; Saudi Arabia; On-site; SAR 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Inclusive workplace

Job summary

Kerten Hospitality in Jeddah is looking for an IT Manager to oversee the hotel’s IT infrastructure, ensuring seamless system operations. This position entails managing networks, servers, and various systems while leading IT support and cybersecurity measures.

The ideal candidate will have 3–5 years of IT experience in the hospitality sector with strong knowledge in relevant technologies. Competitive compensation and career growth opportunities await you.

Qualifications

• Minimum 3–5 years of IT experience, preferably in hospitality.
• Strong knowledge of networks, servers, operating systems, cybersecurity and IT support.
• Fluent in English and Arabic.

Responsibilities

• Manage and maintain IT infrastructure.
• Ensure smooth operation of hotel systems.
• Monitor and maintain cybersecurity.
• Plan and implement system upgrades.
• Manage IT vendors and contracts.

Skills

IT Management

Network Administration

Cybersecurity

Project Management

Tools

PMS

POS

Job description

ABOUT KERTEN HOSPITALITY

Kerken Hospitality (KH) is an end‑to‑end lifestyle hospitality operator creating bespoke destination lodging experiences and community hubs while optimizing operations and profit for investors, committed to sustainability. KH transforms destinations through impact partnerships with lodging, food & beverage, retail, entertainment, art, and wellness brands, building ecosystem and community‑centric destinations that connect international and local travelers.

KH’s current pipeline includes projects in the Middle East, Europe, and North Africa with over 55 development projects totaling more than 4,500 planned keys.

ABOUT THE PROPERTY

The House Hotel Jeddah is positioned along the coast of the Red Sea and conceived as a contemporary urban escape where coastal lifestyle meets modern hospitality. With 129 curated rooms, the property offers comfort, design, and effortless living anchored by a vibrant signature restaurant that serves as both a social hub and culinary destination.

Location: Jeddah, Saudi Arabia’s western shore. The city offers a blend of heritage and contemporary experiences, from the lively Corniche to historic Al-Balad. The King Abdulaziz International Airport (JED) is approximately 20 km from the city center, ensuring strong connectivity.

ABOUT THE ROLE

The role involves managing and maintaining the hotel’s IT infrastructure, ensuring smooth operation of systems like PMS and POS, and leading IT support and cybersecurity efforts.

KEY RESPONSIBILITIES

• Manage and maintain IT infrastructure, including networks, servers, computers, and software systems.
• Ensure smooth operation of hotel systems (PMS, POS, other business applications).
• Lead IT support activities and resolve technical issues promptly.
• Monitor and maintain cybersecurity, data protection, backup and disaster recovery systems.
• Plan and implement system upgrades, technology projects and infrastructure improvements.
• Manage IT vendors, service providers and technology‑related contracts.
• Maintain IT asset inventory and oversee hardware and software procurement.
• Ensure compliance with company IT policies and security standards.
• Train and support staff on IT systems and best practices.

EXPERIENCE & SKILLS

• Minimum 3–5 years of IT experience, preferably in hospitality.
• Strong knowledge of networks, servers, operating systems, cybersecurity and IT support.
• Experience with hotel systems such as PMS and POS.
• Ability to manage IT projects, vendors and budgets.
• Strong problem‑solving, organizational and communication skills.
• Leadership skills with ability to manage and support a team.
• Fluent in English and Arabic.

JOINING OUR TEAM

• Competitive compensation package tailored to your experience.
• Career growth opportunities.
• Inclusive and vibrant workplace encouraging collaboration.
• Shared purpose with passionate people.

APPLY

Craft your career: Minimum 3–5 years of IT experience, preferably in the hospitality industry. Strong knowledge of networks, servers, operating systems, cybersecurity and IT support. Experience with hotel systems such as PMS and POS is preferred. Ability to manage IT projects, vendors and budgets. Strong problem‑solving, organizational and communication skills. Leadership skills with ability to manage and support a team. Fluent in English and Arabic.