IT Manager

Hilton; Jizan; On-site; SAR 280,000 - 420,000; Full time

Job summary

Hilton in Saudi Arabia is seeking an IT Manager to oversee technology operations across multiple properties in the Jazan region. You will lead IT strategy, ensure system security, manage projects, support hotel operations, and mentor a high-performing team.

Ideal candidates will have solid experience in network and server administration, vendor coordination, and a track record of delivering reliable technology services in hospitality.

Responsibilities

• Execute IT strategy and implementation across multiple properties with Area Director of Technology Services
• Enhance system performance and security across LAN and network servers; manage upgrades and backups
• Resolve technical challenges and provide training for users
• Ensure compliance with Hilton Technology Network standards and HTN requirements
• Lead technology projects including workstation/server refreshes, Wi-Fi, PBX and POS installations
• Support hotel operations; maintain critical site systems and troubleshoot to minimize downtime
• Recruit, train, supervise, coach, and develop the IT team

Job description

Job Identification: 226593

Job Category: Technology

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As an IT Manager , and services across multiple sites - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Execute IT strategy and implementation: Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services

• Enhance system performance and security: Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability

• Resolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience.

• Ensure compliance with IT standards: Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures

• Lead technology projects: Assist with the execution of major system implementations, including workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring projects are completed on time, within budget, and with minimal operational disruption

• Support hotel operations: Work closely with property management to ensure smooth IT operations, maintain critical site systems, and troubleshoot issues efficiently to minimize downtime.

• Inspire and develop the team: Recruit, train, supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands https://www.hilton.com/en/brands/ , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog https://jobs.hilton.com/blogs to see why we're more than a great place to stay—we're a great place to work.