IT Change & Release Lead — Governance & Delivery

Qiddiya Investment Company; Riyadh; On-site; SAR 180,000 - 250,000; Full time

Job summary

Qiddiya Investment Company is seeking an experienced Change & Release Manager to oversee governance for IT changes and software releases across DEV, SIT, UAT, and PROD environments. The role emphasizes risk assessment, readiness criteria, and cross-functional collaboration with IT operations, development, cybersecurity, QA, and vendors.

The ideal candidate will hold an ITIL Foundation certification and have 5+ years in IT Change or Release Management domains, with strong communication and

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information System or a related field.
• 5+ years of experience in IT Change Management, IT Change & Release Management, or IT Service Management roles.
• ITIL Foundation certification.
• Strong understanding of IT infrastructure, enterprise applications, and cloud environments.
• Experience with Agile, DevOps, and CI/CD pipelines.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Review, assess, and validate change and release requests.
• Facilitate and govern Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings.
• Own and maintain the Change & Release Calendar.
• Plan, coordinate, and govern software and infrastructure releases across environments (DEV, SIT, UAT, PROD).
• Ensure all Changes and releases meet Change and release readiness criteria, including testing evidence, rollback plans, risk assessments, security approvals, and business sign-off prior to production deployment.
• Maintain accurate and auditable change and release documentation, including requests, approvals, release notes, implementation steps, rollback procedures, and post-release outcomes.
• Monitor and analyze Change & Release Management KPIs, identifying trends and opportunities for improvement.
• Conduct and govern Post-Implementation Reviews (PIRs).
• Support internal and external audits related to IT Change and Release Management.
• Work closely with IT operations, development teams, business units, cybersecurity, QA, and third-party vendors.
• Provide clear, timely communication on change and release status, risks, dependencies, and impact assessments to stakeholders.
• Enforce adherence to Change & Release Management policies, standards, and governance frameworks.

Skills

Change Management

ITIL

Release Management

Governance

Agile

DevOps

CI/CD

Education

Information Technology

Computer Science

Information System

Job description

Qiddiya Investment Company is seeking an experienced Change & Release Manager to oversee governance for IT changes and software releases across DEV, SIT, UAT, and PROD environments. The role emphasizes risk assessment, readiness criteria, and cross-functional collaboration with IT operations, development, cybersecurity, QA, and vendors.

The ideal candidate will hold an ITIL Foundation certification and have 5+ years in IT Change or Release Management domains, with strong communication and