Infrastructure Support Engineer - Keep Critical IT Running

Avensys Consulting; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Collaborative work environment

Career progression

Job summary

Avensys Consulting in Riyadh is seeking an IT infrastructure Support Engineer to maintain and support the IT infrastructure at the designated site. You will ensure service levels, monitor systems, and support outages while coordinating with stakeholders.

The role focuses on keeping critical applications running, supporting changes and projects, and delivering monthly service reports to business management. A Bachelor's degree in IT/CS is required, with familiarity in Windows servers and Active

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• Experience maintaining IT infrastructure and services is desirable.
• Ability to work on-site and support multiple systems across locations.

Responsibilities

• Keep critical IT managed applications running.
• Deliver support within IT Service Level Agreements to achieve IT and business KPIs.
• Support IT change requests and projects impacting local/regional business.
• Act as IT focal for the business and deliver IT service reports to management.
• Manage business satisfaction with IT service.

Skills

Windows servers

Active Directory

Education

Bachelor's degree in IT/CS

Job description

Avensys Consulting in Riyadh is seeking an IT infrastructure Support Engineer to maintain and support the IT infrastructure at the designated site. You will ensure service levels, monitor systems, and support outages while coordinating with stakeholders.

The role focuses on keeping critical applications running, supporting changes and projects, and delivering monthly service reports to business management. A Bachelor's degree in IT/CS is required, with familiarity in Windows servers and Active