Housekeeping Supervisor

InterContinental Hotels Group; Riyadh; On-site; SAR 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Room discounts

Full uniform

Comprehensive training

Job summary

A global luxury hotel brand is seeking a Housekeeping Supervisor in Riyadh. The ideal candidate will manage room cleanliness, supervise staff, and ensure guest satisfaction while maintaining safety standards. A minimum of 3 years’ experience in housekeeping, including a supervisory role, is required. This physical role requires good fitness levels and flexibility in working hours. The company offers competitive benefits and fosters a culture of inclusion and wellbeing.

Qualifications

• Minimum 3 years of experience in housekeeping in a high-volume hotel.
• At least 1 year in a supervisory role.
• Ability to lift up to 50 pounds.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays.
• High school education, GED, or equivalent experience.
• Minimum 3 years of experience working in housekeeping is required in a high-volume hotel, conference centre or resort with at least one of those in a supervisory role.

Responsibilities

• Communicates room status with front desk.
• Ensures quality services in meeting guest needs.
• Maintains cleanliness in rooms and public areas.
• Inspects, monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas as assigned maintaining IHG Clean program.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items.
• Assists in conducting inventories of uniforms, linen, supplies and equipment as required and orders and receives supplies to maintain adequate inventory levels.
• Provide on-going training to Room Attendants and Housepersons.
• Assist in cost control and payroll

Skills

Fitness for physical role

Literacy skills

Flexible attitude to shifts

Literacy

Shift flexibility

HS/GED

Supervisory experience

Education

High school education, GED, or equivalent

Job description

Every day is different, but you’ll mostly be:

• Controls, monitors and communicates room status with front desk.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Inspects, monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas as assigned maintaining IHG Clean program.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items.
• Assists in conducting inventories of uniforms, linen, supplies and equipment as required and orders and receives supplies to maintain adequate inventory levels.
• Provide on-going training to Room Attendants and Housepersons.
• Assist in cost control and payroll

What we need from you

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and/or push/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic maths skills
• Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays
• High school education, GED, or equivalent experience.
• Minimum 3 years of experience working in housekeeping is required in a high-volume hotel, conference centre or resort with at least one of those in a supervisory role.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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