Hard Services Sr. Specialist

Abdul Latif Jameel Company Limited; Jeddah; On-site; SAR 180,000 - 240,000; Full time

Job summary

Abdul Latif Jameel Company Limited seeks a Campus Operations & Facilities Specialist to ensure continuous readiness of HITCL campuses. You will coordinate facilities, utilities, outsourced services, and preventive maintenance to maintain safe, compliant learning environments.

The role requires a Diploma or Bachelor’s in Facilities Management or related field, 2–5 years in facilities operations, and strong skills in coordination, asset management, and HSE compliance.

Qualifications

• Diploma or Bachelor’s degree in Facilities Management, Engineering, Operations, or a related field.
• 2–5 years of experience in facilities operations, campus management, or technical environment management.
• Proficiency in time management, problem solving, communication, and MS Office; experience with asset/inventory management and vendor coordination.

Responsibilities

• Ensure all campus facilities, classrooms, workshops, and labs are operational, safe, and ready for use at all times.
• Ensure uninterrupted availability of utilities and essential services (electricity, water, cleaning, security, catering, gardening, pest control).
• Coordinate internal and external inspections, audits, and ensure timely closure of action items.
• Ensure compliance with HSE standards across campus areas and support corrective and preventive actions.
• Manage institute assets and training equipment with accurate inventory records and proper usage.
• Coordinate and monitor facility vendors and contractors for service quality and contractual adherence.
• Support planning and execution of facility upgrades and minor improvements with internal stakeholders.
• Document incidents, actions, and follow-ups related to facilities operations; manage petty cash per ALJ policies.

Skills

Time management

Creativity

Problem solving

Communication

Microsoft Office

Facilities operations

Vendor coordination

Inventory management

HSE compliance

Education

Diploma or Bachelor’s degree in Facilities Management/Engineering/Operations

Job description

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.

Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success.

From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.

Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region.

Financial Job Dimensions

Degree of supervision

Close supervision for administrative and compliance-related activities.

Level of Authority

Operational authority over daily campus facilities and services.

Purpose of the Job

To ensure continuous and uninterrupted operation of HITCL facilities during operational hours by maintaining full availability of essential services, including electricity, water, security, cleaning, gardening, pest control, and preventive maintenance. The role safeguards campus functionality, safety, and asset integrity, while ensuring that facilities are maintained as modern, well-designed spaces that provide an engaging and supportive environment for learning.

Key Accountabilities: Description

• Ensure all campus facilities, classrooms, workshops, and labs are operational, safe, and ready for use at all times.
• Ensure uninterrupted availability of utilities and essential services, including electricity, water, cleaning, security, catering, gardening, and pest control.
• Coordinate internal and external inspections and audits, address observations, and ensure timely closure of action items.
• Ensure compliance with HSE standards across all campus areas and support corrective actions and preventive measures.
• Manage institute assets and training equipment, ensuring accurate inventory records, proper usage, and asset protection.
• Coordinate and monitor facility vendors and contractors, ensuring service quality, compliance, and contractual adherence.
• Support the planning and execution of facility upgrades, layout changes, and minor improvement projects in coordination with internal stakeholders, ensuring a modern and engaging learning environment.

Key Accountabilities: Performance Indicators

• Facility availability rate, number of operational disruptions, response time to facility issues.
• Service continuity incidents, vendor SLA compliance, issue resolution time Petty cash reconciliation accuracy and on-time closure.
• Audit readiness score, observation closure rate, repeat findings.
• HSE audit results, number of safety incidents, closure rate of HSE observations.
• Inventory accuracy, asset loss/damage incidents, audit compliance results.
• Vendor performance ratings, SLA compliance rate, escalation frequency.
• On-time completion of upgrades, Learner & facilitator satisfaction score related to learning spaces, adherence to approved scope and quality standards.

Major Activities

• Develop, maintain, and adhere to Campus Operations Standard Operating Procedures (SOPs).
• Monitor daily facility conditions and essential services availability.
• Coordinate preventive and corrective maintenance activities.
• Track asset usage, condition, and lifecycle.
• Liaise with vendors and contractors on service delivery and issues.
• Prepare facilities for inspections, audits, and compliance visits.
• Support workshop and lab readiness for technical programs.
• Document incidents, actions, and follow-ups related to facilities operations.
• Manage petty cash fund to cover day-to-day facility operational expenses, ensuring proper documentation, reconciliation, and periodic closure in line with ALJ financial policies.

Job Context

The Campus Operations & Facilities Specialist ensures the continuous operational readiness of HITCL campuses by coordinating facilities, utilities, outsourced services, and preventive maintenance to maintain safe, compliant, and always-ready learning environments.

Framework, Boundaries & Decision Making Authority

• The role operates within HITCL operational policies, HSE standards, asset management guidelines, and approved facility budgets. It is authorized to coordinate daily facility operations, manage vendors and service providers, and execute preventive and corrective maintenance activities to ensure continuous campus readiness. Strategic decisions related to capital investments, major facility redesigns, contract approvals, and budget changes remain with Campus Services & Administration leadership and relevant governance bodies as per ALJ MOA
• The role may manage an approved petty cash fund for routine operational expenses in accordance with ALJ financial policies; budget approvals and financial commitments remain with Campus Services & Administration leadership.

Organizational / Functional Strategic Focus

Ensure operational continuity, safety, and asset protection of HITCL campuses, while maintaining modern, functional, and engaging physical learning environments that support effective learning delivery and a positive learner experience.

Minimum Qualifications

Diploma or Bachelor’s degree in Facilities Management, Engineering, Operations, or a related field

Minimum Experience

2 - 5 years of experience in facilities operations, campus management, or technical environment management.

Job-Specific Skills

Time management, Creativity, Problem solving, Communication, Microsoft Office programs, Facilities and utilities operations management, Vendor and contractor coordination, Asset and inventory management, HSE compliance

Languages

Professional fluency in Arabic & Professional working proficiency in English

Special Certifications / Membership

Facilities Management Certification (IFMA, BIFM, or equivalent) HSE Certification (NEBOSH / IOSH or equivalent)

Competencies

Ensures Accountability (Individual Contributor) Focuses on the customer (Individual Contributor) Fosters Collaboration (Individual Contributor) Learns Through Reflection (Individual Contributor) Plans & Aligns (Individual Contributor)

Why Work for Us?

With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.

Our values guide the way we work with our business partners, within our communities, and with each other.

Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.