Guest Services & Housekeeping Office Coordinator

Al Marwa Rayhaan by Rotana; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hotel in the Makkah Region is seeking passionate and dynamic Housekeeping professionals. The ideal candidates will have experience in hospitality, excellent customer service skills, and a good command of English. Responsibilities include maintaining the housekeeping office, handling calls, and managing Lost & Found items. Candidates with experience in the Opera system and strong interpersonal skills will have an advantage. Join a multicultural team dedicated to delivering extraordinary service.

Qualifications

• Experience in a similar role is preferred.
• Computer literacy is necessary.
• Good command of written and verbal English communication skills.

Responsibilities

• Maintain cleanliness and tidiness of the Housekeeping Office.
• Safekeep and record all keys and papers in the Housekeeping Office.
• Answer phone calls promptly and follow proper etiquette.
• Handle Lost & Found issues including recording and storage.
• Keep and update all housekeeping files and reports.

Skills

Customer Focus

Teamwork

Adaptability

Good communication skills

Education

Diploma or vocational training in hospitality

Tools

Opera system

Job description

A leading hotel in the Makkah Region is seeking passionate and dynamic Housekeeping professionals. The ideal candidates will have experience in hospitality, excellent customer service skills, and a good command of English. Responsibilities include maintaining the housekeeping office, handling calls, and managing Lost & Found items. Candidates with experience in the Opera system and strong interpersonal skills will have an advantage. Join a multicultural team dedicated to delivering extraordinary service.