Guest Experience Specialist — Elevate Stays & Service

Marriott Executive Apartments; Al Khobar; On-site; SAR 33,000 - 60,000; Full time

Job summary

Marriott Executive Apartments in Al Khobar seeks a Guest Experience Expert to deliver a memorable stay by guiding guests through their entire experience, from check-in to check-out.

The role requires handling operational tasks, responding to guest requests, and coordinating with the bell area to transport luggage and assist guests. A strong emphasis on safety, confidentiality, and professional appearance is highlighted in the description.

Qualifications

• Education: High school diploma or G.E.D. equivalent.

Responsibilities

• Guide guests through their entire stay and deliver a memorable experience.
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and the bell area.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area to enhance guest satisfaction.

Education

High school diploma or GED

Job description

Marriott Executive Apartments in Al Khobar seeks a Guest Experience Expert to deliver a memorable stay by guiding guests through their entire experience, from check-in to check-out.

The role requires handling operational tasks, responding to guest requests, and coordinating with the bell area to transport luggage and assist guests. A strong emphasis on safety, confidentiality, and professional appearance is highlighted in the description.