Guest Experience Specialist: Create Memorable Stays

Le Méridien Hotels & Resorts; Al Khobar; On-site; SAR 45,000 - 67,000; Full time

Job summary

Le Méridien Hotels & Resorts in Al Khobar is seeking a Guest Experience Expert to ensure a seamless check-in and check-out while guiding guests through their stay with proactive, memorable service. You will be empowered to move about your space, address requests, complete reports, and highlight local highlights to guests.

You will uphold safety, protect assets, and maintain professional appearance and communications. The role requires standing or walking for extended periods and light lifting.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs and guest requests as part of the guest experience.
• Complete reports and share highlights of local area with guests.
• Maintain professional appearance, safety, and confidentiality at all times.

Education

High school diploma or G.E.D. equivalent

Job description

Le Méridien Hotels & Resorts in Al Khobar is seeking a Guest Experience Expert to ensure a seamless check-in and check-out while guiding guests through their stay with proactive, memorable service. You will be empowered to move about your space, address requests, complete reports, and highlight local highlights to guests.

You will uphold safety, protect assets, and maintain professional appearance and communications. The role requires standing or walking for extended periods and light lifting.