Guest Experience Lead - Front Desk

Accor Hotels; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A prominent hotel chain in the Makkah Region is seeking Saudi Nationals for an entry-level hospitality role. This position involves providing exceptional guest service, handling check-ins, and promoting hotel facilities. Candidates with little to no experience are welcome, including fresh graduates. Strong interpersonal and communication skills are essential. The ideal candidate should have a passion for hospitality and be a team player. The role may involve a flexible schedule based on departmental needs.

Qualifications

• Candidates must be Saudi Nationals.
• Open to fresh graduates and those with up to 6 months of relevant experience.
• Excellent communication skills needed.

Responsibilities

• Greet, check-in, and respond to requests while providing exceptional service.
• Promote hotel facilities and enhance guest experiences through up-selling.
• Assist co-workers proactively and contribute to teamwork.

Skills

Basic English skills

Interpersonal skills

Team player

Passion for the Hospitality Field

Job description

A prominent hotel chain in the Makkah Region is seeking Saudi Nationals for an entry-level hospitality role. This position involves providing exceptional guest service, handling check-ins, and promoting hotel facilities. Candidates with little to no experience are welcome, including fresh graduates. Strong interpersonal and communication skills are essential. The ideal candidate should have a passion for hospitality and be a team player. The role may involve a flexible schedule based on departmental needs.