Guest Experience Food Services Supervisor

Courtyard by Marriott; Makkah Region; On-site; SAR 72,000 - 110,000; Full time

Job summary

Courtyard by Marriott in Makkah, Saudi Arabia is seeking a Guest Service Supervisor to ensure staff operate as a cohesive team and to meet guest needs. The role involves supervising opening/closing duties, overseeing grooming standards, and managing inventories while upholding safety and company policies.

Responsibilities include assisting management with hiring, training, scheduling, evaluating, coaching, and motivating employees.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• 1 year of supervisory experience.

Responsibilities

• Ensure staff works as a team to provide optimum service and meet guest needs.
• Inspect grooming and attire; supervise opening/closing duties and inventory.
• Assist management in hiring, training, scheduling, evaluating, coaching, and motivating employees.
• Follow safety policies, report accidents, and maintain confidentiality of proprietary information.
• Welcome and acknowledge guests, anticipate service needs, and maintain professional communication.

Skills

Guest service

Team leadership

Communication

Safety procedures

Education

High school diploma

Job description

Courtyard by Marriott in Makkah, Saudi Arabia is seeking a Guest Service Supervisor to ensure staff operate as a cohesive team and to meet guest needs. The role involves supervising opening/closing duties, overseeing grooming standards, and managing inventories while upholding safety and company policies.

Responsibilities include assisting management with hiring, training, scheduling, evaluating, coaching, and motivating employees.