Guest Experience Captain, F&B Service

Hr Team; Riyadh; On-site; SAR 134,000 - 223,000; Full time

Job summary

Hr Team is seeking a Restaurant Captain to promote guest satisfaction, maintain sanitary standards, and ensure high-quality F&B service. You will lead daily team relations, train staff, and empower problem-solving among team members.

Key duties include greeting guests, assisting with reservations, managing seating, and ensuring timely service. Strong English skills and a diploma in Hotel Management are required.

Qualifications

• Good command in English (spoken and written).
• Pleasing personality.
• Good knowledge of food & beverage service.

Responsibilities

• Greet and welcome guests promptly in a warm, friendly manner.
• Assist guests with table reservations and seating.
• Ensure guests are serviced within the specified time.
• Know the menu and presentation standards.
• Communicate with kitchen about menu questions, wait times and availability.
• Record orders in POS at time of order.
• Coach and develop junior staff.
• Carry out closing duties and tally cash/settlements.

Skills

English proficiency

Customer service

Communication skills

Hospitality

Teamwork

Education

Diploma or degree in Hotel Management

Tools

POS systems

MS Office

PMS

Job description

Hr Team is seeking a Restaurant Captain to promote guest satisfaction, maintain sanitary standards, and ensure high-quality F&B service. You will lead daily team relations, train staff, and empower problem-solving among team members.

Key duties include greeting guests, assisting with reservations, managing seating, and ensuring timely service. Strong English skills and a diploma in Hotel Management are required.