Growth & CRM Specialist

ITCAN TECHNOLOGY and DIGITAL MARKETING; Dammam; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading technology and digital marketing firm in Dammam is seeking an experienced Mobile Growth Specialist. This full-time role involves managing in-app monetization, planning CRM strategies, and analyzing user data to enhance engagement and profitability. The ideal candidate has extensive experience with mobile apps, analytical skills, and familiarity with growth tools. Join a dynamic team focused on maximizing mobile app performance and driving user growth.

Qualifications

• Proven experience working on mobile apps, understanding app ecosystems and growth levers.
• Hands-on experience with CRM or marketing automation tools.
• Strong analytical and problem-solving skills with experience in campaign data.

Responsibilities

• Manage and optimize in-app monetization mechanisms.
• Plan and execute CRM and lifecycle marketing campaigns.
• Analyze user behavior and campaign performance data.

Skills

Analytical capability

Communication skills

Problem-solving skills

Experience with CRM tools

Familiarity with Google Analytics

Tools

Google Analytics

Google Sheets

Braze

Airbridge

Job description

Overview

Are You Obsessed with Mobile Growth? 🚀

We are seeking an experienced individual contributor to support the growth and revenue performance of our mobile app. This role will focus on monetization execution, CRM and lifecycle marketing, and performance analysis to improve user engagement, retention, and profitability.

Location: Dammam, Saudi Arabia (Full-Time)

Seniority Level: Mid-Senior

Industry: Growth Marketing & CRM

What You’ll Do

• Manage and optimize in-app monetization mechanisms (e.g., offers, links, cashback, or equivalent features) to maximize revenue contribution.
• Plan, execute, and continuously optimize CRM and lifecycle marketing campaigns, including push notifications, in-app messages, and email.
• Analyze user behavior and campaign performance data to generate actionable insights for growth, retention, and monetization.
• Support user acquisition and growth initiatives by providing performance analysis for influencer and digital marketing campaigns.
• Ensure accuracy, quality, and consistency of monetization and CRM execution; continuously improve related processes and documentation.
• Provide guidance, feedback, and quality review for junior team members’ outputs.
• Collaborate closely with Product, Analytics, and Digital Marketing teams on optimization initiatives and feature enhancements.

What You Bring

• Proven experience working on mobile apps, with a solid understanding of app ecosystems and growth levers.
• Hands-on familiarity with key tools and systems used by growth teams, including Google Analytics, Google Sheets, and Airbridge (or similar mobile attribution and analytics platforms).
• Analytical capability, and practical knowledge in growth, monetization, or CRM.
• Strong analytical and problem-solving skills, with experience working with dashboards and campaign data.
• Hands-on experience with CRM or marketing automation tools (e.g., Braze, MoEngage, Salesforce Marketing Cloud, or similar).
• High attention to detail and ability to work independently in a fast-paced environment.
• Strong communication skills and ability to collaborate cross-functionally.