Grand Club Front Office Associate

Hyatt Hotels Corporation; Saudi Arabia; Remote; SAR 34,000 - 48,000; Full time

Job summary

The Grand Club Officer at Grand Hyatt The Red Sea in Saudi Arabia is a frontline hospitality role within the Grand Club. You will ensure an exceptional and consistent guest experience, handling check-ins/check-outs, concierge requests, and personalized service to elevate the club lounge offering.

Ideal candidates have hospitality or tourism training, at least 2 years in hotel operations, and strong customer service, communication, and interpersonal skills, with a commitment to premium service in

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• You will be responsible to provide an excellent and consistent level of service to your customers.
• The Grand Club Officer is responsible to contribute to the smooth and efficient running of the Grand Club.

Skills

Customer service

Interpersonal skills

Communication

Education

Hospitality degree

Job description

The Grand Club Officer at Grand Hyatt The Red Sea in Saudi Arabia is a frontline hospitality role within the Grand Club. You will ensure an exceptional and consistent guest experience, handling check-ins/check-outs, concierge requests, and personalized service to elevate the club lounge offering.

Ideal candidates have hospitality or tourism training, at least 2 years in hotel operations, and strong customer service, communication, and interpersonal skills, with a commitment to premium service in