工单处理员 Service Operations Coordinator

JD.com Inc.; Riyadh; Presencial; SAR 60.000 - 90.000; Tempo integral

Resumo da vaga

JD Logistics is seeking a Service Operations Coordinator in Riyadh to support cross-functional service workflows and ensure timely handling of customer inquiries and issues within the JD Logistics network. The role requires proactive communication with internal teams and partners to maintain service levels and operational efficiency.

Based in Saudi Arabia, you will collaborate with warehouse and transport teams, monitor performance metrics, and contribute to process improvements in a fast-paced

Descrição da vaga

工单处理员 Service Operations CoordinatorWe use cookies to improve your experience on our site, analyze traffic, and personalize content. By continuing to browse, you agree to our use of cookies.You can manage your cookie preferences at any time in your browser settings.# Experienced Hire## 工单处理员 Service Operations CoordinatorApply: SAU-Riyadh Province-Riyadh: Full time: Posted Today: End Date: November 10, 2026 (4 days left to apply): JR104622**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.*At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.***Ready to apply?**Take the next step in your career, apply now and explore the opportunities we have to offer.