GIS I&C Troubleshooting Engineer

HITACHI ENERGY CZECH REPUBLIC S.R.O.; Dammam; On-site; SAR 120,000 - 180,000; Full time

Job summary

Hitachi Energy Ltd. is seeking an experienced Operations Administrator in Dammam, Saudi Arabia. You will oversee administrative workflows, support leadership with budgeting, reporting, and compliance while driving cross‑department collaboration and process optimization.

Strong English skills and a proactive, reliable team player mindset are essential for success. You will coordinate procurement, vendor communications, and onboarding activities, while mentoring junior staff and ensuring alignment

Qualifications

• Bachelor's degree or diploma in electrical engineering preferred.
• 5–8+ years in technical sales or related field with Grid Automation knowledge.
• Experience in field work on Grid Automation systems is a plus.
• Strong communication, collaboration and self-motivation required, English proficiency essential.

Responsibilities

• Oversee day-to-day operational administrative activities and support Operations Management in planning, budgeting and reporting.
• Analyze workflows, propose improvements, and monitor KPIs with regular performance reporting.
• Liaise across departments to streamline communications and supervise junior administrative staff.
• Manage procurement documentation, supplier communications, vendor follow-ups, meetings, agendas, minutes and action points.
• Assist audits, compliance checks, onboarding, HR logistics and training administration.
• Support risk management and business continuity initiatives and undertake special projects as directed.
• Coordinate between team leaders and project managers for NCR logging and update competency matrices.
• Assist employees with admin requests including travel, hotel arrangements, and training administration.
• Ensure compliance with external and internal regulations and Hitachi Energy policies.

Skills

Communication skills

Team player

Independent working

English proficiency

Education

Bachelor's degree in electrical engineering

Job description

Location: Dammam, Eastern Region, Saudi Arabia

Job ID: R0150474

Date Posted: 2026-11-04

Company Name: HITACHI ENERGY LTD

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

Job Description

The opportunity

You will be building and growing the operations administrator plays a critical role in ensuring efficient and effective operational activities. Responsible for overseeing administrative workflows, improving internal processes, supporting strategic initiatives, facilitating cross-departmental collaboration. You will be acting as a key support to leadership by ensuring compliance, tracking operational KPIs, and driving process optimization.

How you'll make an impact

• Coordinating and overseeing day-to-day operational administrative activities and support Operations Management in strategic planning, budgeting, reporting.


• Analyzing operational workflows and propose continuous improvement initiatives and monitor operational KPIs and generate performance reports.


• Liaising across departments to streamline communication and operations and supervise and mentor junior administrative staff.


• Managing procurement documentation, supplier communications, and vendor follow-up and organize meetings, draft agendas, record minutes, and manage action points.


• Assisting in audits, compliance checks, and enforcement of corporate policies and Support onboarding processes, training logistics, and HR administrative tasks.


• Assisting in risk management initiatives and business continuity planning and take ownership of special projects assigned by management.


• Coordinating between the team leaders and Project managers for logging and following the NCRs on the system and updating the competency matrix for the organization in coordination with team leaders.


• Supporting the employees with their admin requests such as the traveling and hotel related and support the training activity for the team and related administration task.


• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.


• Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor's degree or diploma in electrical engineering is preferred.


• More than 5-8 Years of experience in technical sales role and having knowledge and understanding on Grid Automation (Automation and communication) portfolios.


• Previous Field work experience in Grid Automation systems (Automation and communication) will be an added advantage.


• We are looking for an experienced, self-motivated and reliable team player with an independent and result oriented working style, as well as strong communicative and collaborative skills.


• Able to work independently and collaborate in a team set up.


• You consider yourself to be an energetic, supportive and self-confident person who can handle both ups and downs and manage problems that may occur.


• Proficiency in both spoken & written English language is required.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned