General Manager

Food People; Riyadh; On-site; SAR 300,000 - 420,000; Full time

Job summary

Food People is seeking a dynamic, hands-on General Manager to lead a premium restaurant operation in Riyadh. The successful candidate will bring international experience, deep operational expertise, and a passion for exceptional guest service to elevate the brand.

The role requires managing day-to-day operations, training teams, and partnering with marketing to drive revenue. A proven track record in premium dining and strong leadership will be essential to succeed in this fast-paced environment.

Qualifications

• Resolves to maintain premium service standards.
• Experience leading premium dining operations.
• Ability to train and develop front-of-house teams.

Responsibilities

• Lead day-to-day restaurant operations and guest satisfaction.
• Maintain high standards of service, cleanliness, and efficiency.
• Coordinate with Head Chef to align kitchen and floor operations.
• Collaborate with marketing and commercial teams on revenue initiatives.
• Deliver training and coaching to front-of-house teams.
• Foster a performance-led, hands-on culture.
• Analyze seasonal patterns and adapt operations.
• Act as brand ambassador delivering world-class guest experience.
• Support planning, execution and innovation within the restaurant.
• Own key KPIs: revenue, customer satisfaction, team development.
• Proven GM experience in premium dining and leading high-performing teams.
• Knowledge of operational standards and attention to detail.
• Commercially savvy with ability to drive top-line performance.
• Understanding of seasonal and campaign-based cycles; international exposure preferred.

Skills

Operational leadership

Guest service excellence

Team leadership

Training & coaching

KPI management

Revenue generation

Cross-functional collaboration

Brand ambassador

Strategic planning

Seasonal campaigns

Job description

We are seeking a dynamic, hands-on General Manager to lead a premium restaurant operation in Riyadh. The successful candidate will bring a wealth of international experience, deep operational expertise, and a passion for exceptional guest service to elevate the brand to new heights.

Key Responsibilities

• Lead the day-to-day restaurant operations, ensuring seamless service delivery and guest satisfaction.
• Maintain exceptionally high standards of service, cleanliness, and operational efficiency.
• Work closely with the Head Chef to align kitchen and floor operations.
• Partner with marketing and commercial teams to develop and drive revenue-generating initiatives.
• Deliver training and coaching across the front-of-house team to enhance service and upselling
• Foster a performance-led, hands-on culture within the team.
• Analyse seasonal business patterns and adapt operations accordingly.
• Act as a brand ambassador, ensuring a world-class guest experience.
• Support planning, execution and innovation within the restaurant.
• Take ownership of key KPIs including revenue, customer satisfaction, and team development.
• Proven experience as a General Manager in premium dining restaurants.
• Demonstrated track record of leading high-performing teams in a fast-paced, guest-focused
• Strong operational and service standards knowledge.
• Excellent attention to detail and ability to train and up skill teams.
• Commercially savvy with the ability to drive top-line performance.
• Understanding of seasonal and campaign-based business cycles.
• International exposure or experience highly preferred.

Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.