Fulfillment Center Supervisor

Amazon; Riyadh; On-site; SAR 48,000 - 72,000; Full time

Job summary

Amazon is expanding its Operations team in Saudi Arabia. You will oversee shift management in one of our fulfillment centers, ensuring safe, efficient operations and timely order fulfillment.

The role involves training associates, coordinating with frontline management, analyzing data to resolve issues, and adapting labor allocations to meet plans. A flexible schedule including nights and weekends is required; a bachelor's degree is preferred.

Qualifications

• 1+ years of experience managing shifts or teams.
• Ability to lift up to 49 pounds and stand/walk for long shifts.
• Flexibility to work a schedule that includes nights, weekends, and holidays.
• Bachelor's degree required or equivalent.
• Proficient in using Microsoft Office for reporting and communication.

Responsibilities

• Create and maintain a safe working environment by addressing safety opportunities.
• Lead and train Associates to deliver high-quality service.
• Ensure customer orders are fulfilled in line with quality and safety guidelines.
• Provide shift-related information to frontline management and operators.
• Adjust labor allocation to meet plans and forecasts.
• Collaborate with other departments to address cross-functional issues.
• Use data analysis and process improvements to solve logistics challenges.

Skills

Shift management

Safety awareness

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job ID: 10511627 | Afaq - Warehouse Branch

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Basic Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Do you have bachelor's degree?

Preferred Qualifications

• Work 40 hours/week, and overtime as required

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.