Fragrance Consultant — Elevate Luxury Guest Experiences (Remote)

Chalhoub Group; Jeddah; On-site; SAR 45,000 - 78,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group is seeking a Beauty/Fragrance Consultant to deliver outstanding customer service at luxury counters. You will use makeup knowledge to achieve sales targets, maintain counter cleanliness, replenish stock, and support launches.

Excellence in grooming and product guidance will be essential to meet customer needs across beauty brands. Minimum 2 years’ experience in the beauty industry is required.

Qualifications

• Minimum 2 years’ experience in the beauty industry.

Responsibilities

• Build and maintain guest experience standards to build loyalty.
• Address questions about products, prices, availability, uses, and services.
• Assess needs and assist in satisfying those needs and meeting or surpassing customers' expectations.
• Advise on product ranges best suited to customers.
• Demonstrate usage and benefits of brands and products.
• Generate sales and hit line and sales targets using makeup knowledge.
• Track sell-out targets at store level.
• Generate daily sales reports.
• Participate in achieving incentives.
• Track post-launch sales at store level.
• Ensure merchandising per brand guidelines.
• Ensure in-store stock replenishment on shelves/counters.
• Report stock shortages using the stock order form.
• Ensure stock receipt per procedures.

Skills

Customer service

Sales techniques

Product knowledge

Grooming standards

Job description

Chalhoub Group is seeking a Beauty/Fragrance Consultant to deliver outstanding customer service at luxury counters. You will use makeup knowledge to achieve sales targets, maintain counter cleanliness, replenish stock, and support launches.

Excellence in grooming and product guidance will be essential to meet customer needs across beauty brands. Minimum 2 years’ experience in the beauty industry is required.