Food & Beverage Supervisor

SOFITEL; Medina; In loco; SAR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Sofitel Medina is seeking an experienced F&B Supervisor to oversee daily restaurant operations and lead the F&B team in delivering memorable guest experiences in a luxury hotel setting.

You will ensure service standards, manage staff, handle guest feedback, coordinate with kitchen, and drive upselling while maintaining hygiene and safety throughout the dining venues.

Competenze

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Minimum 2–3 years of experience in Food & Beverage operations, preferably in a luxury hotel.
• Previous supervisory experience is preferred.
• Strong knowledge of restaurant operations and service standards.
• Excellent leadership, communication, and interpersonal skills.
• Good command of English; additional languages are an advantage.
• Strong guest service orientation and problem-solving skills.
• Professional appearance, positive attitude, and ability to work flexible shifts.
• Knowledge of food safety, hygiene and health regulations.

Mansioni

• Supervise daily F&B operations to ensure smooth and efficient service.
• Lead, motivate and support the F&B team to deliver exceptional guest experiences.
• Ensure service standards are maintained in line with Sofitel brand standards.
• Monitor staff performance, attendance, grooming and compliance with hotel policies.
• Handle guest feedback and resolve complaints professionally and promptly.
• Ensure proper restaurant setup, cleanliness, hygiene and safety standards.
• Monitor food and beverage quality, presentation and service delivery.
• Assist in staff training, scheduling and performance evaluations.
• Monitor stock levels, inventory and operating supplies.
• Support revenue generation through upselling and promotional activities.
• Coordinate with the kitchen and other departments to ensure seamless operations.
• Assist in controlling operational costs and achieving departmental targets.

Conoscenze

Leadership

Communication

Guest service

Interpersonal skills

Problem-solving

Formazione

Diploma or Bachelor’s degree in Hospitality Management

Descrizione del lavoro

Job Description

Join a hotel that is a member of the Accor network whose group brings together more than 45 brands 5 500 hotels 10 000 restaurants and lifestyle destinations Here we believe in you and what you bring to the table There are many opportunities for development and advancement Every gesture every smile every action contributes to creating a positive and memorable impact for our customers our colleagues and also for our planet Together we embody the vision of responsible hospitality Take the opportunity to become a Heartist and let your heart guide you in this world where life beats faster Supervise daily food and beverage operations to ensure smooth and efficient service Lead motivate and support the F amp B team to deliver exceptional guest experiences Ensure service standards are maintained in line with Sofitel brand standards Monitor staff performance attendance grooming and compliance with hotel policies Handle guest feedback and resolve complaints professionally and promptly Ensure proper restaurant setup cleanliness hygiene and safety standards Monitor food and beverage quality presentation and service delivery Assist in staff training scheduling and performance evaluations Monitor stock levels inventory and operating supplies Support revenue generation through upselling and promotional activities Coordinate with the kitchen and other departments to ensure seamless operations Assist in controlling operational costs and achieving departmental targets Our commitment to Diversity amp Inclusion We are an inclusive company and our ambition is to attract recruit and promote diverse talent We are 240 000 hoteliers with the same shared passion for welcoming We take care of millions of guests in our 4 100 addresses and on our digital platforms As an operator and franchisor HotelServices owner and investor HotelInvest we invest all our energy into making a Feel Welcomea resonate as the finest hotel promise From luxury to economy and in every corner of the globe AccorHotels 20 brands meet all the needs of business and leisure travelers seeking comfort attention and high-quality services Our Brands include:

• -Raffles
• -Fairmont
• -Sofitel
• -MGallery
• -Grand Mercure
• -Pullman
• -SwissA tel
• -Novotel
• -Suite Novotel
• -Mercure
• -Thalassa sea amp spa
• -Adagio
• -ibis
• -ibis Styles
• -ibis budget
• -HotelF1

Qualifications

• Diploma or bachelor s degree in Hospitality Management or a related field
• Minimum 2 3 years of experience in Food amp Beverage operations preferably in a luxury hotel
• Previous supervisory experience is preferred
• Strong knowledge of restaurant operations and service standards
• Excellent leadership communication and interpersonal skills
• Good command of English additional languages are an advantage
• Strong guest service orientation and problem-solving skills
• Professional appearance positive attitude and ability to work flexible shifts
• Knowledge of food safety hygiene and health regulations