Field Service Engineer, Medical Devices (Sterilization)

Fortive; Riyad Al Khabra; On-site; SAR 180,000 - 240,000; Full time

Job summary

Fortive's Advanced Sterilization Products (ASP) Field Service Engineer in Saudi Arabia provides advanced technical service solutions for installation and validation of new ASP systems, and planned and corrective maintenance of installed equipment.

The role involves collaboration with sales, clinical education teams, and cross-functional partners to drive customer satisfaction and lifecycle management across the ASP product base.

Qualifications

• Bachelor degree in Biomedical, electrical, electronic engineering or similar.
• 2–3 years of experience in the medical devices industry and hospital setup.
• Willingness to travel overnight locally, regionally and internationally as needed.

Responsibilities

• Perform installation, advanced troubleshooting, repair and planned maintenance within assigned territory.
• Create open lines of communication with customers and proactively develop targeted solutions to technical issues.
• Lead and develop solutions with internal/external stakeholders and partners as required.
• Collaborate with sales and clinical education teams to deliver customer-focused, high-value business solutions.
• Work as part of a cross-functional team to maximize effectiveness and ensure compliance and documentation.

Skills

Medical devices experience

KSA market knowledge

MS Office

Education

Bachelor degree in Biomedical, electrical, electronic engineering or similar

Tools

MS Office Suite

Job description

Fortive's Advanced Sterilization Products (ASP) Field Service Engineer in Saudi Arabia provides advanced technical service solutions for installation and validation of new ASP systems, and planned and corrective maintenance of installed equipment.

The role involves collaboration with sales, clinical education teams, and cross-functional partners to drive customer satisfaction and lifecycle management across the ASP product base.