Field Service Engineer - Diagnostic Equipment & IT Expert

Danaher Corporation; Abha; On-site; SAR 90,000 - 150,000; Full time

Job summary

Radiometer, part of Danaher, seeks a Field Service Engineer to ensure customer excellence through troubleshooting, installation, preventative maintenance, and service repair on Radiometer analyzers in Abha-Southern Region, Saudi Arabia. You will be an external representative, educating customers on products, services, and capabilities.

The role requires a biomedical/electromechanical/electronic engineering degree and 3–5 years of healthcare field service experience, with strong networking and IT

Qualifications

• University graduation in biomedical engineering, mechanical/electromechanical engineering, electronic engineering, or equivalent qualification.
• 3-5 years of relevant experience as a field service engineer in healthcare industry in Medical & POC devices/Diagnostic equipment, expert in troubleshooting, Networking/connectivity setup and IT system upgrades, basic command prompts, connectivity testing of devices with middleware or LIS/HIS/EMR.

Responsibilities

• Advanced troubleshooting, installation, preventative maintenance, and servicing of analyzers for the assigned installed base.
• Complete assigned Regulatory Field Action Notes and Technical updates within the due dates and meet regulatory requirements.
• Install our analyzers and conduct customer user training as required.
• Order and manage spare parts cycle time by recording spare parts used on service jobs.
• Comply with company regulations and compliance requirements.
• Upgrading Operating system and maintaining cybersecurity compliance.
• Basic IT troubleshooting for devices with Windows 7/10/11.
• Adding/editing IP addresses on the devices and confirming connection to Middleware or LIS/HIS/EMR.

Skills

Troubleshooting

Networking

IT systems

Customer training

Education

Biomedical engineering degree

Mechanical/electromechanical engineering

Electronic engineering

Tools

SQL

Java

Mirth

Job description

Radiometer, part of Danaher, seeks a Field Service Engineer to ensure customer excellence through troubleshooting, installation, preventative maintenance, and service repair on Radiometer analyzers in Abha-Southern Region, Saudi Arabia. You will be an external representative, educating customers on products, services, and capabilities.

The role requires a biomedical/electromechanical/electronic engineering degree and 3–5 years of healthcare field service experience, with strong networking and IT