Fashion Consultant - Riyadh Park Mall

Chalhoub Group; Saudi Arabia; In loco; SAR 89.000 - 134.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care

Child education contribution

Remote working

Flexible working policy

Employee discounts

Descrizione del lavoro

Chalhoub Group is seeking a Fashion Consultant to achieve sales targets while delivering a superior Guest Experience in-store. You will support CRM, CX, and in-store initiatives, drive omni-channel client relationships, and promote the MUSE loyalty program.

You will also ensure adherence to VM guidelines, SOPs, and data capture for marketing needs, and participate in in-store events and activations to boost sell-through.

Competenze

• 2 years of experience in luxury fashion brands.
• Intermediate to fluent English language.

Mansioni

• Achieve individual and collective sales targets.
• Deliver exceptional guest experience in-store.
• Support CRM, CX and other key customer and people initiatives in-store.
• Drive omni-channel client relationships.
• Promote the loyalty program (MUSE) and stay updated with app offerings.
• Ensure adherence to VM guidelines and SOPs.
• Coordinate click-and-collect within SLAs.
• In-store marketing events and activations.

Conoscenze

Luxury fashion experience

Descrizione del lavoro

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures (SOPs) Ensure click and collect are conducted within SLAs (Service-level agreement) Ensure customer data is properly captured in adherence to marketing team requirements Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. Support with in-store marketing events and activations Keep abreast of all brand social media activities and campaigns Drive sell-throughs within the store Support in-store CX initiatives Provide input to what's working well/what's not working well within the store.

What you'll need to succeed

2 Years of experience in Luxury Fashion Brand.

Intermediate / Fluent English Language

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.