Expansion Sales Executive

Taco Stars; Jeddah; On-site; SAR 167,000 - 246,000; Full time

Benefits offered by this job

Bonuses

Equity / shares

Learning stipend

Diverse team

Job summary

Foodics is seeking an Expansion Executive to manage expansion requests from existing customers and drive upsell/cross-sell opportunities in a fast-growing SaaS environment in Jeddah, Saudi Arabia.

You will generate quotes, coordinate with internal teams, and ensure deals close efficiently while maximizing revenue through additional product sales.

Qualifications

• 2+ years in sales, account management, or a related field.
• Experience in handling sales requests and generating quotes.
• Experience working with CRM systems to manage and track sales activities.
• Strong sales mindset with a focus on upselling and cross-selling.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Expansion Sales Management: Handle incoming new branch sales requests from existing customers; Generate and send quotes promptly; Track expansion requests and ensure timely follow-ups.
• Upselling & Cross-Selling Focus: Identify new upselling & cross-selling opportunities from existing customers; Identify and recommend additional products; Ensure quotes include upsell/cross-sell products.
• Sales Process & Coordination: Work closely with internal teams to ensure smooth processing of expansion sales; Communicate with customers; Maintain accurate records in the CRM.

Skills

Sales experience

Account management

CRM experience

Upselling

Negotiation

Communication

Organization

SaaS sales

Tools

CRM systems

Job description

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

The Expansion Executive is responsible for managing expansion sales requests from existing customers while driving upselling and cross-selling opportunities. This role ensures that expansion deals are efficiently processed while maximizing revenue through additional product sales. Since expansion revenue is typically self-driven by customer requests, the executive focuses on enhancing deal value by strategically including upsell and cross-sell products.

What Will You Do

Expansion Sales Management:

• Handle incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.

Upselling & Cross-Selling Focus:

• Identifying new upselling & cross-selling opportunities from existing customers through outbound activities.
• Identify and recommend additional products to maximize revenue from expansion deals.
• Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.

Sales Process & Coordination:

• Work closely with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding their expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

What Are We Looking For

• 2+ years in sales, account management, or a related field.
• Experience in handling sales requests and generating quotes.
• Experience working with CRM systems to manage and track sales activities.
• Strong sales mindset with a focus on upselling and cross-selling.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational abilities.
• Ability to work efficiently under pressure and meet deadlines.
• Experience in SaaS or technology sales is a plus.
• Knowledge of Foodics products and their value to different business models is a plus.

What We Offer You

We believe you will love working at Foodics!

• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.