Event Planning Manager - Onsite

SupportFinity™; Saudi Arabia; On-site; SAR 180,000 - 260,000; Full time

Job summary

Grand Hyatt The Red Sea is seeking an experienced events leader to plan and deliver conferences, social events, and incentives at the luxury resort. The role oversees onsite planning, coordination with multiple teams, and upselling spa/experiences to maximize guest satisfaction.

You will manage critical paths, run-of-show, and daily briefings while ensuring safety, regulatory compliance, and brand standards for high-profile programs.

Qualifications

• 4–6 years in event planning/operations for luxury hotels/resorts; complex/multi-venue experience preferred.
• Strong production knowledge: AV, staging, social protocol, wellness programming.

Responsibilities

• Act as primary client liaison post-contract; conduct kick-off calls, BEO handover, and detailed planning.
• Create and own event critical path, function sheets/BEOs, diagrams, and run-of-show; chair internal pre-cons and daily ops briefings.
• Coordinate cross-functional teams (Culinary, Banquets, AV, Spa/Miraval Guides, Front Office, Housekeeping, Security) to deliver event specs.
• Maximize revenue via menu engineering, space optimization, upgrades, and ancillary upsell (spa, experiences, activities).
• Manage changes, guarantees, billing instructions, credit approvals, and deposit schedules in line with policy.
• Ensure compliance with safety, local regulations, and brand standards; conduct risk assessments for high-profile events.
• Oversee onsite client service, issue resolution, and post-event debriefs; drive repeat and referrals.

Skills

Event planning

Luxury hotels

Operations

Vendor coordination

Job description

Role Purpose

Lead the onsite planning and delivery of conferences, social events, and incentives booked at Grand Hyatt Red Sea (and selected Miraval wellness group programs), ensuring flawless execution, upsell, and guest satisfaction.

Organization- Grand Hyatt The Red Sea

Summary

Role Purpose

Lead the onsite planning and delivery of conferences, social events, and incentives booked at Grand Hyatt Red Sea (and selected Miraval wellness group programs), ensuring flawless execution, upsell, and guest satisfaction.

Key Responsibilities

• Act as primary client liaison post-contract; conduct kick-off calls, BEO handover, and detailed planning (rooms, space, F&B, AV, décor, security, transportation, wellness add-ons).
• Create and own event critical path, function sheets/BEOs, diagrams, and run-of-show; chair internal pre-cons and daily ops briefings.
• Coordinate cross-functional teams (Culinary, Banquets, AV, Spa/Miraval Guides, Front Office, Housekeeping, Security) to deliver event specs.
• Maximize revenue via menu engineering, space optimization, upgrades, and ancillary upsell (spa, experiences, activities).
• Manage changes, guarantees, billing instructions, credit approvals, and deposit schedules in line with policy.
• Ensure compliance with safety, local regulations, and brand standards; conduct risk assessments for high-profile events.
• Oversee onsite client service, issue resolution, and post-event debriefs; drive repeat and referrals.

KPIs

• Event satisfaction scores & post-event survey results.
• Banquet/C&E revenue, average check, and upsell contribution.
• BEO accuracy and change control adherence.
• Billing accuracy, DSO for group/event folios.
• Repeat/Referral rate and ancillary revenue.

Qualifications

Qualifications & Experience

• 4–6 years in event planning/operations for luxury hotels/resorts; complex/multi-venue experience preferred.
• Strong production knowledge: AV, staging, social protocol, wellness programming.

Other Requirements

• Onsite role with extended hours during peak events; weekend/public holiday coverage as required.

About the company

Grand Hyatt