Event Operations Coordinator - Anti-Fraud

webook.com; Riyadh; On-site; SAR 100,000 - 140,000; Full time

Job summary

webook.com is seeking an Event Operations Coordinator – Anti-Fraud in Riyadh to support investigations, data tracking, and reporting across events. You will maintain accurate fraud logs, assist in analyses, and help block suspicious users while upholding confidentiality and ethics.

The role requires 1–2 years in operations or fraud/risk support, strong organizational skills, and proficiency with spreadsheets and reporting tools. Bachelor’s in a related field is preferred.

Qualifications

• Bachelor’s degree in Data Analytics, Cybersecurity, or related field preferred.
• 1–2 years of experience in operations, data entry, or fraud/risk support roles; ticketing experience a plus.
• Proficient in spreadsheets and reporting tools; strong attention to detail.

Responsibilities

• Record and update all fraud cases, timelines, and resolutions in internal databases.
• Assist in preparing event-level analyses, cancellation lists, and user blocking recommendations.
• Maintain fraud logs and document alerts, reviews, and actions.
• Prepare weekly and monthly fraud trends and KPI reports for management.
• Track investigation volumes, SLA compliance, and accuracy metrics.
• Support daily investigations with manual reviews and detection of suspicious behavior.

Skills

Organizational skills

Documentation

Excel/Sheets proficiency

Communication

Multitasking

Education

Bachelor’s degree in Data Analytics/Cybersecurity

Tools

Google Sheets

Excel

Reporting tools

Job description

Event Operations Coordinator - Anti-Fraud

Feb 25, 2026

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.comis Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview:

The Event Operations Coordinator – Anti-Fraud supports the Anti-Fraud team in executing investigations, documentation, and reporting related to fraud detection across events. This role focuses on data accuracy, case tracking, and administrative follow-up to ensure the smooth functioning of anti-fraud workflows and timely resolution of cases.

Key Responsibilities

Record and update all fraud cases, timelines, and resolutions in internal databases and tracking sheets.

Assist the Anti-Fraud Specialist in preparing event-level analyses, cancellation lists, and user blocking recommendations.

Maintain organized and up-to-date fraud logs, ensuring all alerts, reviews, and actions are documented.

Prepare weekly and monthly fraud trends and KPI reports for management.

Track investigation volumes, SLA compliance, and review accuracy metrics.

Support daily investigations by performing manual reviews and identifying suspicious behavior.

Collaborate with internal teams to ensure consistency in fraud reporting and case follow-up.

Uphold the highest level of confidentiality, integrity, and ethical standards when handling sensitive user data and investigation materials.

Bachelor’s degree in Data Analytics, Cybersecurity, or a related field is preferred.

1–2 years of experience in operations, data entry, or fraud/risk support roles (ticketing experience is a plus).

Strong organizational and documentation skills with high attention to detail.

Proficient in spreadsheets (Google Sheets/Excel) and reporting tools.

Basic understanding of fraud indicators and suspicious activity in digital systems.

Excellent teamwork and communication skills.

Ability to multitask and work efficiently under time constraints.

webook.com

We're All About FUN | webook.com is a next-gen digital platform & marketplace for sports, entertainment and tourism.

Webook.com is an innovative social engagement platform that simplifies booking experiences and events, enabling users to discover and enjoy fun activities effortlessly.