Emerging Technologies Support Specialist(Saudi National Only)

Müller's Solutions; Riyadh; Sur place; SAR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits package

Exciting projects and innovative work

Résumé du poste

Müller's Solutions is seeking an Emerging Technologies Support Specialist to deliver technical support and guidance for our innovative solutions in a client-facing role. You will help clients adopt AI, IoT and blockchain-enabled tools, diagnose issues, and ensure smooth implementation across projects.

Work closely with internal teams, conduct training webinars, and contribute to user guides and FAQs. The role requires strong communication, problem-solving and the ability to work both

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2-4 years of experience in technical support or similar role.
• Familiarity with AI, IoT, and blockchain technologies.
• Strong problem-solving and communication skills.
• Ability to work independently and in a team.

Responsabilités

• Provide technical support to clients using emerging technologies (AI, IoT, blockchain).
• Troubleshoot issues and resolve technical problems efficiently.
• Collaborate with internal teams to document common issues and resolutions.
• Conduct training sessions and webinars for clients.
• Stay updated on advancements to provide informed support.
• Develop user guides, FAQs, and documentation.
• UI/UX testing.

Connaissances

Problem-solving

Communication

Independent work

Team collaboration

Formation

Bachelor's degree in Computer Science/IT

Outils

AI

IoT

Blockchain

Description du poste

Müller's Solutions is on the lookout for an Emerging Technologies Support Specialist who will play a vital role in providing technical support and guidance for our innovative technology solutions. In this position, you will interact with clients and internal teams to resolve issues related to emerging technologies and ensure that our solutions are effectively implemented and utilized.

As an Emerging Technologies Support Specialist, you will leverage your technical knowledge to assist clients in understanding and optimizing technology applications, and provide support for cutting-edge tools and platforms.

Key Responsibilities:

• Provide technical support to clients using emerging technologies, including AI, IoT, and blockchain solutions
• Assist in troubleshooting issues and resolving technical problems efficiently
• Collaborate with internal teams to identify and document common issues and resolutions
• Conduct training sessions and webinars for clients to enhance their understanding of emerging technologies
• Stay updated on the latest advancements in emerging technologies to provide informed support
• Assist in the development of user guides, FAQs, and documentation for technology solutions
• UI/UX testing

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 2-4 years of experience in technical support or a similar role, preferably in emerging technologies
• Familiarity with technologies such as artificial intelligence, IoT, and blockchain
• Strong problem-solving skills with the ability to diagnose and resolve technical issues
• Excellent communication skills, both written and verbal, to effectively engage with clients and stakeholders
• Ability to work independently and as part of a collaborative team

Preferred Qualifications:

• Experience working with technology support tools and platforms
• Basic knowledge of programming or scripting languages
• Certifications in any relevant emerging technologies

Benefits

Why Join Us:

• Opportunity to work with a talented and passionate team.
• Competitive salary and benefits package.
• Exciting projects and innovative work environment.