Emerging Tech Support Specialist — AI, IoT & Blockchain

Müller's Solutions

Riyadh

On-site

SAR 120,000 - 180,000

Full time

17 hours ago

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Benefits offered by this job

Competitive salary

Benefits package

Exciting projects and innovative work

Job summary

Müller's Solutions is seeking an Emerging Technologies Support Specialist to deliver technical support and guidance for our innovative solutions in a client-facing role. You will help clients adopt AI, IoT and blockchain-enabled tools, diagnose issues, and ensure smooth implementation across projects.

Work closely with internal teams, conduct training webinars, and contribute to user guides and FAQs. The role requires strong communication, problem-solving and the ability to work both

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field.
2-4 years of experience in technical support or similar role.
Familiarity with AI, IoT, and blockchain technologies.
Strong problem-solving and communication skills.
Ability to work independently and in a team.

Responsibilities

Provide technical support to clients using emerging technologies (AI, IoT, blockchain).
Troubleshoot issues and resolve technical problems efficiently.
Collaborate with internal teams to document common issues and resolutions.
Conduct training sessions and webinars for clients.
Stay updated on advancements to provide informed support.
Develop user guides, FAQs, and documentation.
UI/UX testing.

Skills

Problem-solving

Communication

Independent work

Team collaboration

Education

Bachelor's degree in Computer Science/IT

Tools

IoT

Blockchain

Job description

Work closely with internal teams, conduct training webinars, and contribute to user guides and FAQs. The role requires strong communication, problem-solving and the ability to work both

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