Elevated Waiter - Guest Experience & Upselling

Kempinski Hotels; Al Khobar; On-site; SAR 60,000 - 90,000; Full time

Job summary

Kempinski Al Khobar in Saudi Arabia is seeking a Guest Service professional for the Food & Beverage outlet. You will provide courteous, professional service to guests, upsell menu items, and maintain the hotel's standards in line with Kempinski's values.

You will be responsible for serving food and beverages, handling guest inquiries, and operating the POS system while upholding hygiene and safety policies. This role requires a proactive, guest-focused attitude and punctuality.

Qualifications

• Provide courteous, professional service to guests.
• Knowledgeable about menu items and upselling opportunities.
• Maintain high personal appearance and hygiene standards.
• Ability to operate the POS system efficiently.

Responsibilities

• Serve food and beverages to guests in the assigned outlet.
• Maintain a courteous, professional and efficient service at all times.
• Be knowledgeable about all services and products offered by the hotel.
• Explain and upsell offerings and alternatives to guests.

Skills

Guest service

Upselling

POS system

Communication

Teamwork

Tools

POS System

Job description

Kempinski Al Khobar in Saudi Arabia is seeking a Guest Service professional for the Food & Beverage outlet. You will provide courteous, professional service to guests, upsell menu items, and maintain the hotel's standards in line with Kempinski's values.

You will be responsible for serving food and beverages, handling guest inquiries, and operating the POS system while upholding hygiene and safety policies. This role requires a proactive, guest-focused attitude and punctuality.