Education Shared Services Leader | Operational Excellence

Waad Education; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

An educational company in Jeddah is seeking an experienced Shared Services Manager to enhance operational efficiency across its institutions. The ideal candidate will have over 7 years of experience managing shared services, with a strong background in HR, finance, and IT. Responsibilities include developing strategies, overseeing operations, managing vendor relationships, and leading process improvements. Fluency in both Arabic and English is required for this role.

Qualifications

• 7+ years of progressive experience in managing shared services or operations in education or related industries.
• Proven track record of leading cross-functional teams.
• Strong knowledge of HR, finance, procurement, and IT service management.

Responsibilities

• Develop and implement shared services strategies to enhance efficiency and improvement.
• Oversee day-to-day operations across HR, procurement, IT, marketing, and accounting.
• Manage vendor relationships and service level agreements.
• Lead process optimization initiatives across shared services functions.
• Collaborate with leadership to understand needs for support services.

Skills

Leadership

Stakeholder engagement

Process improvement

HR service management

Fluency in Arabic

Fluency in English

Education

Bachelor's degree in Business Administration, Management, or related field

Master's degree

Job description

An educational company in Jeddah is seeking an experienced Shared Services Manager to enhance operational efficiency across its institutions. The ideal candidate will have over 7 years of experience managing shared services, with a strong background in HR, finance, and IT. Responsibilities include developing strategies, overseeing operations, managing vendor relationships, and leading process improvements. Fluency in both Arabic and English is required for this role.