Riyadh, Saudi Arabia | Posted on 09/22/2025
During the 1980s, Saudi Arabia’s power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market. The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.
Job Description
The Division Manager is responsible for leading and driving the performance of the Client Engagement team. This role focuses on developing and executing sales strategies, coaching and mentoring the team, and building strong relationships with key clients to maximize business growth. The Division Manager ensures that sales objectives are met, market opportunities are leveraged, and customer satisfaction is maintained, all while aligning with the company's overall goals and vision.
Key Tasks/Responsibilities:
- Sales Leadership & Team Management:
- Lead, coach, and mentor a team of Client Engagement team to achieve and exceed sales targets.
- Monitor individual and team performance, providing guidance and support to enhance productivity.
- Conduct regular training sessions to improve product knowledge, sales techniques, and customer engagement skills.
- Prepare the annual marketing and continuous education program with collaboration with the Line managers for territory.
- Sales & Business Development:
- Actively sell dental products and solutions, managing a portfolio of key clients.
- Develop and maintain strong relationships with dentists, clinic managers, procurement teams, and other stakeholders.
- Identify new business opportunities, generate leads, and expand market share within the assigned territory.
- Conduct product demonstrations, negotiate contracts, and finalize sales agreements.
- Ensure customer needs are met through tailored product recommendations and exceptional service.
- Strategic Planning & Execution:
- Develop and execute sales strategies to drive business growth and revenue.
- Analyze market trends, competitor activities, and customer insights to optimize sales approaches.
- Collaborate with senior management to set and achieve quarterly and annual sales goals.
- Assist in pricing strategies, promotions, and discount structures to maximize profitability.
- Operational & CRM Management:
- Oversee and ensure accurate use of the CRM system (Zoho CRM) for tracking sales activities, pipeline management, and reporting.
- Review daily reports, sales figures, and customer interactions to assess performance and identify areas for improvement.
- Ensure the team follows up with clients, processes orders efficiently, and maintains high customer satisfaction.
- Market & Product Knowledge:
- Stay updated on dental industry trends, competitor products, and technological advancements.
- Provide feedback to the marketing and product development teams based on customer needs and market insights.
- Represent the company at trade shows, conferences, and networking events to enhance brand visibility and drive sales.
Requirements
- Bachelor’s degree in a dental-related field (preferred) or a relevant sales discipline.
- Minimum 4-5 years of experience in dental sales, with at least 2 years in a leadership role.
- Proven track record of leading sales teams and exceeding revenue targets.
- Strong understanding of the Saudi Arabian dental market (a plus).
- Excellent leadership, communication, and negotiation skills.
- Fluency in Arabic and English (both written and spoken).
- Proficiency in CRM software (Zoho CRM or similar).
- Strong analytical and problem‑solving skills to make data‑driven decisions.
- Ability to travel within assigned territories (5%-10%).
Key Performance Indicators (KPIs)
- Sales & Revenue Growth – Achieve sales targets, grow revenue, and acquire new clients.
- Client Engagement – Maintain high client satisfaction, ensure repeat business, and conduct regular visits.
- Team Performance – Improve team productivity, conduct training, and enhance employee retention.
- Market Expansion – Identify new opportunities, increase market share, and stay ahead of competitors.
- Operational Efficiency – Ensure CRM accuracy, timely follow-ups, and report submission.
- Strategic Execution – Implement sales strategies, ensure compliance, and contribute to business planning.
- Competitive salary and commission structure.
- Opportunity for professional development and growth.
- Comprehensive benefits package (health insurance, paid time off, etc.).
- Work in a dynamic and fast‑paced environment.