Digital Transformation & Data Protection Manager
Dräger
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Job summary
Dräger is seeking a Digital Transformation Manager for Saudi Arabia to lead ERP delivery and optimization, focusing on Microsoft Dynamics NAV/BC and broader digital initiatives across the country.
You will work with regional teams, manage projects, ensure cybersecurity, data protection, and business continuity, and align IT with business goals while coordinating with headquarters in Germany.
Qualifications
- 5-10 years of progressive experience in IT or Digital Transformation roles with proven experience in managing IT enterprise applications, B2B Integrations.
- Hands-on experience leading IT projects such as system upgrades, migrations, or digital transformation initiatives.
- Experience in managing vendors, and service providers.
- Familiarity with IT governance, cybersecurity, and data protection regulations (e.g., ISO 27001, GDPR, Saudi PDPL).
- Demonstrated ability to align technology solutions with business needs and drive operational efficiency.
- Experience as functional/technical consultant and project manager for MS Dynamics NAV and BC appreciated.
- Experience in a global or multinational company with a standardized system and process landscape.
Responsibilities
- Contribute to the IT strategy, aligned with business goals and objectives.
- Advise senior management on emerging technologies and digital trends that can drive business innovation.
- Promote and generate interest for integrating digital sales & service enablement solutions into business operations.
- Lead initiatives that modernize operations through automation, cloud adoption, and system integration.
- Part of the delivery model regarding Digital Transformation roadmap within the region.
- Part of the delivery model regarding MS ERP BC roadmap within the region.
- Liaison with partners and functions to ensure delivery of the Digital transformation roadmap at defined quality, time and budget.
- Develop business cases which support investments decision in digital transformation.
- Review and update Microsoft ERP service levels and performance (SLAs).
- Guide employees and departments through application changes, upgrades, or new technology implementations.
- Define and monitor KPIs related to the benefit of digital transformation within the Country.
Skills
Education
Tools
Job description
Dräger manufactures medical and safety technology products. In so doing, we protect, support, and save people's lives around the world in hospitals, with fire departments, emergency services, authorities, and in mining as well as industry. Founded in Lübeck in 1889, Dräger has grown into a worldwide, listed enterprise in its fifth generation as a family-run business. Dräger has more than 16,000 employees worldwide and is present in over 190 countries around the globe. In 2024, the company generated net sales of EUR 3.4 billion.
Dräger technology is used all over the world. We operate in around 50 countries with our own sales and service companies directly on location where our customers are.
The Digital Transformation Manager is responsible to develop, plan and manage the implementation of Digital Transformation Initiatives within the Country and to focus on ERP Applications delivery and optimization.
is to provide, manage, and support digital solutions that enable business operations, efficiency, and innovation. It ensures secure, reliable, and scalable systems for data management, communication, and process automation. The IT function also supports strategic objectives by implementing enterprise systems, maintaining cybersecurity, enabling digital transformation, and ensuring compliance with relevant data protection and technology regulations. Ultimately, IT serves as a critical enabler of productivity, connectivity, and business continuity across the organization.
- Contribute to the company's IT strategy, aligned with business goals and objectives.
- Advise senior management on emerging technologies and digital trends that can drive business innovation.
- Promote and generate interest for the advantages of integrating digital sales & service enablement solutions into business operations and seek out potential customers.
- Lead initiatives that modernize operations through automation, cloud adoption, and system integration.
- Part of the delivery model regarding Digital Transformation roadmap within the region.
- Part of the delivery model regarding MS ERP BC roadmap within the region.
- Liaison to with partners and functions to ensure delivery of the Digital transformation roadmap at defined quality, time and budget.
- Develop business cases which support investments decision in digital transformation.
- Contribute to the IT budget, optimizing costs and investments in technology.
- Manage and maintain the organization's IT applications landscape including ERP systems (Microsoft Business Central).
- Is responsible to manage and support the Business Central & NAV systems
- MS ERP BC Project planning and execution, Current NAV requirements and modifications where applicable including partner coordination, change management, and prioritization.
- The role works closely with the key users, process owners and IT service manager as well as with the MS ERP Product at headquarters in Germany.
- Review and update Microsoft ERP service levels and performance (SLAs) aligning the current ERP capabilities with the organization's strategic goals, user expectations, and industry best practices.
- Advise and consult the country regarding suitable solutions for their daily B2B challenges.
- Identify and define requirements for successful implementation of digital sales & service transformation initiatives including MS ERP Processes (NAV to BC).
- Establish strong partnership with the Regional Team throughout the digital transformation implementation projects.
- Guide employees and departments through application changes, upgrades, or new technology implementations.
- Define and monitor KPI's related to the benefit of digital transformation within the Country in terms of growth and efficiency increase.
- Monitor performance metrics and system reliability to ensure continuous improvement and business continuity.
- Oversee the development and implementation of cybersecurity frameworks, incident response plans, and awareness programs.
- Ensure compliance with relevant regulations and standards.
- Establish internal IT Governance and Ensure data management policies, data privacy compliance, and improve data quality across systems.
- Maintain business continuity and disaster recovery plans to ensure data integrity and systems uptime.
Act as a proxy for the IT Service Manager during Leave and ensure smooth handover of critical tasks.
- A Bachelor's degree in Information Technology, Computer Engineering, Information Systems, or a related field is typically required.
- 5-10 years of progressive experience in IT or Digital Transformation roles with proven experience in managing IT enterprise applications, B2B Integrations.
- Hands-on experience leading IT projects such as system upgrades, migrations, or digital transformation initiatives.
- Experience in managing vendors, and service providers.
- Familiarity with IT governance, cybersecurity, and data protection regulations (e.g., ISO 27001, GDPR, Saudi PDPL).
- Demonstrated ability to align technology solutions with business needs and drive operational efficiency.
- Experience as functional/technical consultant and project manager for MS Dynamics NAV and BC appreciated
- Experience in a global or multinational company with a standardized system and process landscape
- Presentation of complex technical coherences to technical as well es non-technical target groups.
- Strong organizational personality, analytical skills and independent, yet team-oriented working style.
- Business fluent in written and spoken English.
- Initiative and the ability to multitask and work autonomously.
- Strong understanding of business needs and ERP Systems (SAP, MS BC) processes in a Sales & Service subsidiary with the ability to act as a consultant to the business.
- Project management skills with experience in leading IT initiatives (e.g., PMP, PRINCE2 certified)
- Cybersecurity knowledge including risk management, data protection, and incident response (e.g., CISSP, CISM)
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