Customer Service Representative

Tabby | تابي; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A fast-growing financial technology company is looking for customer support representatives in Riyadh, Saudi Arabia. The successful applicants will communicate with customers in both Arabic and English, providing assistance through various channels. Candidates must be Saudi nationals with a calm demeanor and the ability to handle 24/7 rotational shifts. This is a great opportunity for those who are motivated and eager to join a supportive team that values professional growth.

Qualifications

• Proficiency in Arabic and English is essential.
• Ability to handle customer inquiries via phone, chat, and email.
• Willingness to work in a fast-paced environment with rotating shifts.

Responsibilities

• Support customers through phone, chat, and email.
• Provide solutions and ensure customer satisfaction.
• Adhere to guidelines and use available tools for assistance.

Skills

Proficiency in Arabic

Proficiency in English (B2 level or above)

Comfortable with 24/7 rotational shifts

Calm under pressure

Quick to learn

Helpful

Job description

Application Deadline: 28 January 2026

Department: Customer Support Ops

Location: KSA

Compensation: ر.س6,000 - ر.س7,500 / month

Kick-Start Your Future at Tabby’s Recruitment Day (Open day, walk in interviews are welcome)

1st Open days; dates and location

• Date: Jan 25th and 26th
• Time: 09:00 AM – 5:00 PM
• Address: فندق التنفيذيين - العليا
• Eligibility: Saudi Nationals only!
• Requirement: Proficiency in Arabic & English
• Parking: Plenty of parking available on site

2nd Open days; dates and location

• Dates: Jan 27th and 28th
• 2nd Location: https://maps.app.goo.gl/UWY88wocvq8D1JUT7
• Eligibility: Saudi Nationals only!
• Requirement: Proficiency in Arabic & English
• Parking: Plenty of parking available on site

Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products charge interest.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.

Key Responsibilities

• Support our customers through phone, chat, and email in both English and Arabic.
• Answer questions, solve problems, and make sure customers have a good experience.
• Follow clear guidelines and use tools to help customers quickly and correctly.

What We’re Looking For

• You speak and write clearly in both Arabic and English (B2 level or above in English).
• You’re comfortable with 24/7 rotational shifts and can work from the office.
• You’re helpful, calm under pressure, quick to learn, and take your work seriously.