Customer Service Representative (Call Center)

Opus; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Opus in Riyadh is seeking a Saudi Customer Service Representative to join our team. The role focuses on delivering high-quality service to customers and supporting daily operations in a busy environment.

Candidates should be Saudi nationals, comfortable with two-week shift rotations, and able to communicate clearly, stay calm under pressure, and work well with colleagues. This position requires a proactive, polite approach to customer interactions to ensure satisfaction.

Qualifications

• Saudi nationality required.
• Willing to work rotating shifts every two weeks.
• Excellent communication and customer service skills.
• Polite and able to handle customers well.
• Able to solve problems and work under pressure.
• Committed to team schedules and teamwork.

Skills

Saudi national

Shift work

Communication

Customer service

Politeness

Problem solving

Team player

Job description

Job Announcement

Job Title: Saudi Customer Service Representative

We are looking for a customer service representative to join our team.

Requirements and Skills:

• Saudi nationality
• Ability to work on shift schedules, with shifts changing every two weeks
• Excellent communication and customer service skills
• Politeness and good customer handling
• Ability to solve problems and work under pressure
• Commitment to work schedules and working as part of a team